Caring Health Center | Affordable High-Quality Health Care Service
Pharmacy Services • Springfield, MA • Since 1995
About
Caring Health Center (CHC) is a nonprofit health care provider based in Springfield, Massachusetts, with a presence in Puerto Rico. Founded in 1995, CHC offers affordable, high-quality medical and supportive services across three Springfield sites, including a state-of-the-art pharmacy and the WIC Nutrition Program. It serves about 20,000 patients annually and operates a Wellness Center focusing on nutrition education and physical activity. CHC is notable for its diverse, women-led leadership and long history of federally funded research participation. Contact: main site at 1049 Main Street, Springfield, MA 01103; general phone: (413) 739-1100.
Clinic Type
Pharmacy Services
Address
1049 Main Street, Springfield, MA 01103
Phone
(413) 739-1100
chuebnertorres@caringhealth.org
Opening Hours
Pharmacy Hours / Farmacia Horas: Monday – Friday 9:00 a.m. – 7:00 p.m. (as per excerpt); note: temporarily closed at times
Website
Telehealth
https://caringhealth.org/telehealth-services/
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What is Caring Health Center?
A Federally Qualified Health Center providing comprehensive, primary healthcare to individuals and families in Western Massachusetts.
When was CHC founded?
Founded in 1995.
Are you accepting new patients?
Are you, a family member or a friend looking for a new doctor? We are currently accepting new patients.
How can I contact Patient Registration?
Call(413) 739-1100 and ask to speak with a Patient Registration staff member or fill out the form at the link below.
What are the pharmacy hours?
Pharmacy Hours / Farmacia Horas: Monday – Friday / Lunes – Viernes 9:00 a.m. – 7:00 p.m. (and other location listings show variations; refer to site for exact location hours).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HelpConnectUsa: 3.6/5 (426)
Patients praise
- Competent, professional, and kind clinical staff (doctors/nurses)
- Accessible, convenient option for new patients or those with specific insurance needs
- Comprehensive, community-focused care including dental and behavioral services
- Important resource for underserved, uninsured, and refugee populations
Common complaints
- Difficulty reaching staff by phone and long wait times
- Unprofessional, disorganized, or rude administrative/reception staff
- Lack of follow-up on medical needs and authorizations
- Issues with parking at specific locations
"My primary is Brian n he's amazing but he's working at a place that gets so many complaints... I love my physician, but I will change because of the state of everything else in that office."
— Community health center review"The most unprofessional and disorganized dental office I’ve ever dealt with."
— Patient review"Caring Health Center in Springfield is highlighted as a convenient, quick-access option for care. Community members note “how quick you can get in,” making it especially appealing for time-sensitive needs."
— Nextdoor (verified neighbor highlights)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Caring Health Center Opens New Facility, Restores Services on Sumner Avenue - Health Care News — Oct 2, 2025
- Caring Health Center Celebrates 30 Years of Service - Health Care News — Jul 28, 2025
- Springfield health center marks reopening after driver crashes into building — Oct 6, 2025
- Caring Health Center opens new site after last was damaged by out of control driver — Oct 6, 2025
- Caring Health Center Welcomes Dr. Abraham Thomas as Chief Medical Officer - Health Care News — Nov 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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