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About

Radiology & Imaging, Inc. (Baystate Radiologist Services) is a private medical practice based in Springfield, MA, offering radiology and imaging services, including CT. Key details: - Location: Headquarters in Springfield, MA; 4 offices nationwide (all in the United States, with the Springfield HQ at 1350 Main St., Ste 1007). - Services: Radiology and imaging services delivered with a patient-centered, compassionate approach. - Brand alignment: Associated with Baystate Radiologist Services at Baystate Medical Centers; emphasizes CT/densitometry capabilities at Springfield location. - Size & leadership: ~12 employees; Chief of Ultrasound and a partner listed among leadership. - Contact: info@rad-imaging.com; main phone numbers: 413-827-7400 and 413-495-1100. - Web presence: Modest traffic (~3.5k monthly visits) with growing interest; for CT specifics, contacting the office or visiting the site is recommended. - Notable: Employer reviews are limited/imperfect; primary focus is radiology and imaging services within the Baystate network. If you’re seeking CT services specifically at Baystate Radiologist Services in Springfield, contact the Springfield location directly or via the main RAD-IMAGING contact to confirm CT availability, scheduling, and referral requirements.

Clinic Type

Radiology & Imaging

Address

113 Elm Street, Suite 206 Enfield, CT 06082; 21 Dwight Road Longmeadow, MA 01106; 470 Granby Road South Hadley, MA 01075; 100 Wason Avenue, Suite 300 Springfield, MA 01107; 80 Wason Avenue Springfield, MA 01107; 325 King Street Northampton, MA 01060

Phone

413.827.7400

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Radiology services
  • CT scan
  • MRI
  • Ultrasound
  • X-ray
  • PET-CT
  • Breast imaging
  • 3D mammography/tomosynthesis
  • Bone densitometry
  • Lutathera cancer therapy
  • Pet-CT
  • Pet for Alzheimer's
  • Womens imaging
  • Ductography
  • Breast biopsy
  • Breast MRI
  • Second opinion imaging
  • Women's ultrasound

Technology & Equipment

  • high-resolution imaging equipment
  • 3D Mammography/Tomosynthesis
  • subspecialized radiology imaging

Insurance & Payment

  • insurances information page not explicitly listing in extracted text

Languages Spoken

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FAQs

Frequently Asked Questions

More

Awards & Accreditations

  • ACR Accredited Breast Imaging Center of Excellence

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Expected Healthcare: 4.2/5 stars (5 reviews)
  • Yahoo/Yelp aggregation: 4.0/5 stars (approximate) (Limited (Yahoo/Yelp aggregation))

Patients praise

  • Friendly and helpful staff
  • Prompt service for some patients
  • Efforts to make patients feel comfortable during appointments

Common complaints

  • Long wait times for imaging services
  • Difficulty reaching representatives by phone (e.g., call disconnected)
  • Inconvenient access to handicapped parking

"An HOUR wait time for imaging. If handicapped spring for the valet parking. $40 well worth it. Handicapped parking spaces about 70 yards away from entrance!!!!!!"

— LocalityBiz User Review

"Prompt and nice. Staff are friendly and helpful and make you comfortable and make sure you are quickly waited on."

— Yelp User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Baystate Radiology & Imaging is part of Baystate Health, a nonprofit, academic healthcare system headquartered in Springfield, MA. Baystate Health operates multiple acute-care hospitals (including Baystate Medical Center, a Level I trauma center) and Baystate Medical Practices with over 700 physicians across 40 locations, plus Health New England HMO coverage in parts of New England. The system serves Western Massachusetts and reported substantial annual activity, but the provided information centers on Baystate Health broadly rather than a distinct “Baystate Radiology & Imaging – Springfield – Main Street” location. If you’re seeking radiology services specifically on Main Street in Springfield, contact Baystate Health or Baystate Medical Center for precise imaging services, scheduling, and location details.

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