Radiology Near Me in Springfield, MA 01107
Radiology & Imaging • Springfield, MA • 1 location in Springfield, MA locations
Clinic Type
Radiology & Imaging
Address
3640 Main St., Suite 101, Springfield, MA 01107
Phone
413-781-9000
CustomerService@RAYUSradiology.com
Opening Hours
Mon–Fri: limited public hours shown; call to confirm appointment availability
Services Offered
Technology & Equipment
Team
Insurance & Payment
We accept most major insurance plans, including auto accident, workers’ compensation and government-funded programs. In most cases, we are an in-network provider; verify coverage with your plan for pre-authorization.
Secure online payment portal, Cash, Credit/Debit, Self-pay options
Languages Spoken
—
Pricing
FAQs
What services are available at this Springfield location?
MRI, CT, X-ray, injections and biopsies, and other imaging services.
How can I schedule an appointment?
Call 413-781-9000 to schedule an appointment.
Schedule an Appointment
Call to make an appointment or ask questions. We’re happy to help and are often able to schedule patients on short notice.
How to contact for scheduling
Call 413-781-9000 to schedule your appointment today.
Parking
Free, convenient parking.
What to bring to appointment
Insurance card; arrive 15 minutes before your appointment.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Facebook (RAYUS Radiology): 86% recommendation rate (16 reviews (Facebook))
- Birdeye (MRI Center of Springfield): 5.0/5 stars (2 reviews)
- Expected Healthcare (Baystate Radiology & Imaging): 4.2/5 stars (5 reviews)
Patients praise
- Technicians and clinical staff are frequently described as kind, professional, and empathetic, particularly with anxious or claustrophobic patients
- Clean and comfortable facility environments
- Efficient and quick service once seen by medical staff
- Helpful and accommodating scheduling experiences mentioned by some patients
Common complaints
- Billing and insurance processing issues, including incorrect co-pay information and difficulty reaching billing departments
- Customer service complaints, including reports of rude or dismissive staff during phone interactions or check-in
- Long wait times for appointments or imaging services
- Difficulty resolving administrative or scheduling inquiries
"My MRI Technician, Christina, was excellent! Treating me with empathy, patience and genuine concern of my physical challenges during this process."
— Patient Review, RAYUS Radiology"Their billing department is an absolute nightmare. They billed our insurance wrong for a procedure that was covered and then years later hired a debt collection company to go after the money."
— Patient Review, RAYUS Radiology"Lady at front desk extremely rude and unfit for customer service."
— Patient Review, Greater Springfield MRI at Mercy Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- Holyoke Medical Center Expands Services in Springfield - Health Care News — Oct 27, 2025
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- Dr. Shaza Ben Khadra, MD - Pathologist in Springfield, MA — May 14, 2026
- Holyoke Medical Center expands services in Springfield — Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
More radiology & imaging clinics in Springfield
Baystate Radiology & Imaging is part of Baystate Health, a nonprofit, academic healthcare system headquartered in Springfield, MA. Baystate Health operates multiple acute-care hospitals (including Baystate Medical Center, a Level I trauma center) and Baystate Medical Practices with over 700 physicians across 40 locations, plus Health New England HMO coverage in parts of New England. The system serves Western Massachusetts and reported substantial annual activity, but the provided information centers on Baystate Health broadly rather than a distinct “Baystate Radiology & Imaging – Springfield – Main Street” location. If you’re seeking radiology services specifically on Main Street in Springfield, contact Baystate Health or Baystate Medical Center for precise imaging services, scheduling, and location details.
Radiology & Imaging, Inc. (Baystate Radiologist Services) is a private medical practice based in Springfield, MA, offering radiology and imaging services, including CT. Key details: - Location: Headquarters in Springfield, MA; 4 offices nationwide (all in the United States, with the Springfield HQ at 1350 Main St., Ste 1007). - Services: Radiology and imaging services delivered with a patient-centered, compassionate approach. - Brand alignment: Associated with Baystate Radiologist Services at Baystate Medical Centers; emphasizes CT/densitometry capabilities at Springfield location. - Size & leadership: ~12 employees; Chief of Ultrasound and a partner listed among leadership. - Contact: info@rad-imaging.com; main phone numbers: 413-827-7400 and 413-495-1100. - Web presence: Modest traffic (~3.5k monthly visits) with growing interest; for CT specifics, contacting the office or visiting the site is recommended. - Notable: Employer reviews are limited/imperfect; primary focus is radiology and imaging services within the Baystate network. If you’re seeking CT services specifically at Baystate Radiologist Services in Springfield, contact the Springfield location directly or via the main RAD-IMAGING contact to confirm CT availability, scheduling, and referral requirements.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other radiology & imaging clinics in Springfield, or search the full directory by insurance, ratings, and more.