Home — Northeast Kingdom Human Services
Behavioral Health • St. Johnsbury, VT • Since 1960
About
Northeast Kingdom Human Services (NKHS) is a private, nonprofit community mental health center based in St. Johnsbury, Vermont (HQ at 2225 Portland St). Founded in 1960, NKHS serves Caledonia, Essex, and Orleans Counties with mental health, intellectual/developmental disabilities, and substance use services, plus outreach, consultation, and education for communities, schools, and businesses. The organization operates 5 offices across Vermont, employs about 74 staff, and functions as a state-designated mental health agency. Key contact: main lines include 802-624-4016, 802-748-3181, or 802-334-6744. Website: nkhs.org.
Clinic Type
Behavioral Health
Address
235 Lakemont Road, Newport City, VT 05855
Phone
988, tel:8023346744, tel:8027483181
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Emergency and Enhanced Emergency Services
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Yelp: 1.0 out of 5 stars (1 review)
- Vitals: No rating provided (be first to review) (0 reviews)
- Indeed: 2.8 out of 5 stars (employee reviews) (60 reviews)
Patients praise
- some clients report helpful and supportive staff experiences
- agency provides a broad spectrum of services for mental health and disability support
Common complaints
- allegations of neglect and overbilling leading to state legal settlements
- complaints regarding poor management, communication, and unprofessionalism
- reports of long wait times and inconsistent access to services/therapists
- criticism of crisis response effectiveness
"Horrible experience any time I've ever dealt with them. When I was a client of theirs they would blackmail me with not giving me my medication... if I couldn't make one therapy appointment."
— LocalityBiz patient review"Any time you go (through the mental health system), it’s a runaround... They schedule the appointment, and then they cancel the appointment."
— VTDigger coverage of advocate reportsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northeast Kingdom Human Services settles Medicaid fraud allegations for $65,000 - VTDigger — May 14, 2026
- Former Northeast Kingdom Human Services employee sues agency over alleged Medicaid fraud - VTDigger — Mar 23, 2026
- Northeast Kingdom Human Services sets ambitious goal this Giving Tuesday — Nov 28, 2025
- State Resolves Allegations Against Northeast Kingdom Human Services | Local News | caledonianrecord.com — May 11, 2026
- NKHS Overseeing This Summer’s Food Truck Popup | Entertainment | caledonianrecord.com — Jun 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in St. Johnsbury
St. Johnsbury Community Health Center is part of Northern Counties Health Care (NCHC) in Vermont. NCHC is a nonprofit healthcare system founded in 1976, headquartered in St. Johnsbury, with 13 offices in the Northeast Kingdom. The St. Johnsbury location provides primary care services within NCHC’s network that includes dental, home health/hospice, behavioral health, pharmacy, and community health programs. NCHC’s centers are NCQA-recognized patient-centered medical homes and the organization emphasizes affordable, high-quality care for all ages. Contact: info@nchcvt.org | (802) 748-4540 / (802) 748-9405.
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