St. Johnsbury Community Health Center - NCHC
Behavioral Health • St. Johnsbury, VT • Since 1976
About
St. Johnsbury Community Health Center is part of Northern Counties Health Care (NCHC) in Vermont. NCHC is a nonprofit healthcare system founded in 1976, headquartered in St. Johnsbury, with 13 offices in the Northeast Kingdom. The St. Johnsbury location provides primary care services within NCHC’s network that includes dental, home health/hospice, behavioral health, pharmacy, and community health programs. NCHC’s centers are NCQA-recognized patient-centered medical homes and the organization emphasizes affordable, high-quality care for all ages. Contact: info@nchcvt.org | (802) 748-4540 / (802) 748-9405.
Clinic Type
Behavioral Health
Address
185 Sherman Drive, St. Johnsbury, VT 05819
Phone
(802) 748-5041
info@nchcvt.org
Opening Hours
Monday through Friday: 7:30 a.m. – 5:00 p.m.
Telehealth
Yes (see extras: telehealth resources)
Emergency Care
If you require immediate medical assistance after hours, visit Northern Express Care or call 866.296.8450; in an emergency dial 911
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday through Friday: 7:30 a.m. – 5:00 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9 stars (17 reviews)
- Expected Healthcare: 3.0 stars (16 reviews)
Patients praise
- Recognition of specific providers or clinical teams for high-quality care
- Appreciation for front desk staff by some patients
- Official recognition as a Patient-Centered Medical Home (PCMH) and Age-Friendly Health System
- Institutional commitment to team-based care and coordination of services
Common complaints
- Complaints regarding administrative staff and telephone scheduling responsiveness
- Perceived lack of empathy or uncaring attitude from some medical/clinical staff members
- Issues with perceived competence, organization, and professionalism of care delivery
"The care has been fantastic through Patrick Anderson. He and his team get 5 stars. The phones and scheduling people are sub par and feel like you are annoying them at all times."
— LocalityBiz review"My medical issue was ignored as well as approving a same day visit for a very bad ear infection because a nurse assumed I was lying."
— Birdeye review"The front desk staff are fabulous but Addie is miserable... This was more of an interrogation than a medical check up."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northern Counties Health Care Announces 2026 Future Health ...
- Heidi Gingue Honored for Emerging Leadership in Health Care
- Northern Counties Health Care Partners with NVRH to Expand Pharmacy Access - NCHC: Northern Counties Health Care — Feb 20, 2026
- Northern Counties Health Care Expands Dental Services with New Equipment - NCHC: Northern Counties Health Care — Jan 5, 2026
- Northern Counties Health Care Marks 50 Years of Service
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in St. Johnsbury
Northeast Kingdom Human Services (NKHS) is a private, nonprofit community mental health center based in St. Johnsbury, Vermont (HQ at 2225 Portland St). Founded in 1960, NKHS serves Caledonia, Essex, and Orleans Counties with mental health, intellectual/developmental disabilities, and substance use services, plus outreach, consultation, and education for communities, schools, and businesses. The organization operates 5 offices across Vermont, employs about 74 staff, and functions as a state-designated mental health agency. Key contact: main lines include 802-624-4016, 802-748-3181, or 802-334-6744. Website: nkhs.org.
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