Our Sunnyvale Urgent Care Center in CA
Urgent Care • Sunnyvale, CA
Clinic Type
Urgent Care
Address
1197 E. Arques Avenue, Sunnyvale, CA 94085
Phone
408.773.9000
privacyoffice@concentra.com
Opening Hours
8 a.m. - 5 p.m.
Telehealth
Telemedicine available
Emergency Care
Emergency care not specified; urgent care and occupational health
Services Offered
Team
Insurance & Payment
All centers are cashless except where prohibited by law.
Payment in full is due at the time of your visit. All Concentra medical center locations are cashless except where prohibited by law., Cashless payments at center (payment due at visit), Credit/debit cards, Insurance (where applicable)
Languages Spoken
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FAQs
What are the center hours?
Medical Center Hours shown as 8 a.m. - 5 p.m. for standard operations; holidays may vary.
Do you offer telemedicine?
Yes, Telemedicine is available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps (Instant Urgent Care): 3.0/5.0 (81)
- Yelp (Concentra): 2.0/5.0
- Solv Health (Concentra): Not explicitly stated (53 reviews) (53)
- Zocdoc (Instant Urgent Care): 2.0/5.0 (1)
Patients praise
- Some professional and caring medical providers identified by name
- Efficient experiences for routine physicals or specific tests when organized properly
- Friendly and helpful nursing staff in certain instances
Common complaints
- Long wait times for appointments and walk-ins
- Poor or unprofessional customer service at the front desk
- Lack of clear communication between staff and patients
- Concerns regarding sanitation and facility cleanliness
- Disorganized administrative processes including lab results and billing
"There is literally nothing urgent about this place. A physical will take you 4 HOURS."
— Yelp Review of Concentra"This place is NOT SANITARY. It is disgustingly filthy. There was blood splatter on equipment. Dirt and grime everywhere, syringe caps on the floor, hair, etc."
— Yelp Review of Concentra"Pathetic Experience... I called specifically an appointment only a blood test. was told that..."
— Google Review (via top-rated.online) of Instant Urgent CareSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Victoria Ho, MD - Family Medicine Doctor in Sunnyvale, CA — May 14, 2026
- Ja Young Kim, NP - Nurse Practitioner in Sunnyvale, CA — May 14, 2026
- Alyssa V. Selimov, NP - Nurse Practitioner in Sunnyvale, CA — May 14, 2026
- More Care, More Convenience: Urgent Care Expands to Serve Patients | Vitals — Aug 25, 2025
- New Urgent Care Center opens in Fremont | Tri City Voice — Dec 23, 2025
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Sunnyvale
Sunnyvale Urgent Care at Instant Urgent Care offers walk-in urgent and primary care services in a convenient, accessible setting. They provide urgent care, primary care, preventive medicine, and occupational health across a network of 12 offices in Northern California, including Sunnyvale (address in the Santa Clara area). Features include walk-in visits, comprehensive care from a familiar local clinic, and a focus on affordability and accessibility. If you’re seeking urgent care in Sunnyvale, Instant Urgent Care positions itself as a convenient option with experienced clinicians and same-day access.
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