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Clinic Type

Urgent Care

Address

19600 Vallco Parkway, Suite 170, Cupertino, CA 95014; 1150 West El Camino Real, Mountain View, CA 94040; 4150 N First Street, San Jose, CA 95134; 625 Lincoln Avenue, Willow Glen, San Jose, CA 95126

Phone

Cupertino: 408-871-5090; Mountain View: 650-988-7667; San Jose (First Street): 408-871-5070; Willow Glen: 408-871-5260

Email

palliativecare@elcaminohealth.org

Opening Hours

Open seven days a week

Emergency Care

Call 911 or go to Emergency Room for life-threatening conditions

Services Offered

  • Urgent Care
  • Same-day care for non-emergency conditions
  • Walk-ins and appointments
  • Non-life-threatening conditions
  • Breastfeeding and Postpartum Support
  • Upper respiratory infections
  • Concussions
  • Ear infections
  • Muscle/tendon strains
  • Conjunctivitis
  • Sexually transmitted infections
  • Urinary tract infections (UTI)
  • Lacerations or wounds
  • Simple fractures or sprains

Insurance & Payment

  • All major insurance plans

We accept all major insurance plans. No subscription or membership fees.

Insurance

Languages Spoken

FAQs

What are Urgent Care hours and availability?

Same day care for non-emergency conditions; open seven days a week; walk-ins welcome or schedule an appointment.

Commitments

  • High quality care when and where you need it most
  • Same day appointments
  • Never any membership fees

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc (Instant Urgent Care - Sunnyvale): 2/5 (1)
  • Yelp (Concentra Sunnyvale): Variable (based on 145 reviews) (145)

Patients praise

  • friendly and welcoming staff members
  • efficient and quick service in some instances
  • professional and knowledgeable healthcare providers
  • clean and convenient clinic environments

Common complaints

  • long or unpredictable wait times despite appointments
  • scheduling errors and clinics failing to honor booked appointments
  • poor communication regarding appointment status or test results
  • unprofessional or lethargic staff behavior
  • concerns regarding misdiagnosis or improper care

"She is a caring and knowledgeable provider. Follows up with me every month and provides great medical care."

Loc8NearMe (Review of Instant Urgent Care)

"Slow, lazy and unprofessional workers. Mediocre and lethargic. I would avoid this place!"

Yelp (Review of Concentra Sunnyvale)

"I called specifically to book an appointment only for a blood test. I was told that (no blood test in) ... What service did I get?"

Top-Rated Online (Review of Instant Urgent Care)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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