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About

Lassen Indian Health Center (LIHC) is a small U.S. government health agency based in Susanville, California. It operates as part of the Individual and Family Services sector, with 7 employees and a Medical Director (Marc Nielsen). LIHC maintains three office locations on Joaquin Street in Susanville. Public employer reviews show an overall 0.0/5 rating. LIHC’s activity and affiliations include ties to several local healthcare providers and opportunities, with staff sources and alumni connections pointing to the regional medical community.

Clinic Type

Behavioral Health

Address

Lassen Indian Health Center, Susanville, CA (Lassen County)

Phone

530-257-2542

Email

pharmacy@lihc.org

Opening Hours

Mon-Fri 7:00am-6:00pm

Services Offered

  • Medical
  • Dental
  • Behavioral Health
  • Pharmacy
  • Transportation
  • Fitness Center
  • Eatery
  • PATIENT SERVICES
  • PRC (Patient Travel?)

Technology & Equipment

  • Behavioral Health Services
  • Integrated medical, dental, and behavioral health care

Insurance & Payment

  • California plans from Anthem
  • private PPO coverage
  • Most kinds of health plans (verifiable mention)
  • Medi-Cal
  • Medicare
  • Covered California plans from Anthem Blue Cross and Blue Shield
  • private PPO

The page notes acceptance of California Anthem plans and private PPO coverage; no detailed insurer list beyond that.

not specified, Insurance accepted, Cash, Check, Credit/Debit Card

Languages Spoken

  • English

FAQs

What is the address and hours of operation?

Address: 1408 Main Street. Hours: Monday-Friday 8:00am-5:00pm for certain services (varies by department; main line hours listed as 7:00am-6:00pm).

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovered.org: 3.5/5
  • Addiction Resource: 8.6/10

Patients praise

  • attentive and welcoming care
  • courteous receptionists and smooth check-in processes
  • professionalism and promptness of the dental team
  • clear communication and explanation of treatment options

Common complaints

  • occasional appointment cancellations and scheduling inconveniences
  • concerns regarding waiting times
  • reports of negative workplace experiences from former employees

"Many customers praise the courteous receptionists who facilitate smooth check-ins and paperwork processes."

— Wheree

"Worst Job Experience Ever. Medical specialist. Susanville. It is hard to say what is even good besides a few select loyal team members."

— Indeed

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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