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Home | Lassen Indian Health Center | Susanville Indian ...

Family Medicine • Susanville, CA

About

Summary: Lassen Indian Health Center (LIHC) is a small U.S. government health agency based in Susanville, California. It operates as part of the Individual and Family Services sector, with 7 employees and a Medical Director (Marc Nielsen). LIHC maintains three office locations on Joaquin Street in Susanville. The organization has a modest monthly web presence (about 2,332 visits) and a strong bounce rate signal of 0.4%, with US as the primary audience but notable traffic from Mexico, Germany, and Belgium. Public employer reviews show an overall 0.0/5 rating. LIHC’s activity and affiliations include ties to several local healthcare providers and opportunities, with staff sources and alumni connections pointing to the regional medical community.

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Clinic Type

Family Medicine

Address

Lassen Indian Health Center

Phone

530-257-2542

Email

pharmacy@lihc.org

Opening Hours

Days: Monday-Friday (hours not fully specified)

Website

https://www.lihc.org/

Services Offered

Comprehensive medical services
Dental treatment
Behavioral health services
Pharmacy services
Family-centered care
Immunizations
Acute and chronic care
Wellness and preventive care
Vision (not specified)
Transportation (not specified)

Technology & Equipment

Site specialty pharmacy
Advanced practice pharmacists
Immunizations
Pain management
Medication access

Insurance & Payment

Medi-Cal
Medicare
Covered California plans from Anthem Blue Cross and Blue Shield
Private PPO coverage
private PPO

Patients with private PPO coverage are also welcome

Insurance, Medicare, Medicaid/Medi-Cal, Private pay (not specified)

Languages Spoken

English

FAQs

What are the hours for LIHC (Family Medicine)

Days: Monday-Friday Hours: 7:00am-6:00pm

Social Media

Twitter

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Recovered.org: 3.5/5 (Recovered Trustscore) (Not explicitly stated total count)
Indeed: 2.8/5 (Employee Rating) (4 reviews)

Patients praise

Courteous and welcoming reception staff
Professionalism in dental care services
Clear communication regarding treatment options

Common complaints

Administrative and scheduling issues, including appointment cancellations and delays
Concerns regarding phone and internet service reliability
Reports of rude staff communication
Challenges with medical records management
Management and organizational culture concerns cited by employees

"Staff forgets to have charts brought over 6 times. Declares test invalid and must redue test. Phones and internet frequently off line. Nurses rude and hang up ..."

— Yelp

"Many customers praise the courteous receptionists who facilitate smooth check-ins and paperwork processes. ... Several visitors commend the professionalism of the dental team, highlighting promptness in addressing urgent needs."

— Wheree

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Final Public Health Drive-Thru Flu Clinic of the Year Happens this Saturday | SusanvilleStuff.com — Oct 23, 2025
Job Announcement: Susanville Indian Rancheria: Purchased and Referred Care Specialist/ Health Benefits Coordinator | SusanvilleStuff.com — May 29, 2026
Job Announcement: Susanville Indian Rancheria: Purchased and Referred Care Specialist/ Health Benefits Coordinator | SusanvilleStuff.com — Jun 11, 2026
Job Announcement: Susanville Indian Rancheria: Licensed Vocational Nurse | SusanvilleStuff.com — Dec 2, 2025
Job Announcement: Susanville Indian Rancheria: Licensed Vocational Nurse | SusanvilleStuff.com — Nov 7, 2025

Information sourced from the clinic's website as of July 10, 2026.

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