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Clinic Type

Family Medicine

Address

1850 Spring Ridge Dr, Susanville, CA 96130, United States

Phone

+1 530-251-5000

Email

npin@cdc.gov

Opening Hours

Today 7:30am To 5:00pm

Services Offered

  • Prevention Services
  • Care and Treatment Services
  • Support Services

Team

  • Northeastern Rural Health Clinics Incorporated — Organization

Insurance & Payment

  • Insurance Accepted
  • Medicaid Accepted
  • Medicare Accepted
  • Sliding Scale

Fee, Sliding Scale, Insurance Accepted, Medicaid Accepted, Medicare Accepted

Languages Spoken

  • English
  • Spanish

FAQs

What are the hours today?

Today 7:30am To 5:00pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 3.0 out of 5 (Not explicitly specified, aggregate rating)
  • HelpConnectUsa: 2.5 out of 5 (66)

Patients praise

  • high quality of care from specific providers
  • friendly staff in some interactions
  • positive experiences with pediatric care
  • good bedside manner for some individual clinicians

Common complaints

  • long wait times for appointments
  • perceived unprofessionalism among administrative staff
  • lack of thorough review of medical histories by providers
  • concerns regarding staff sensitivity to patient medical needs such as chemical sensitivities and masking
  • reports of poor bedside manner or biased treatment by some staff members
  • dissatisfaction with inflexible grace periods for appointments

"DONNA DINETTE, and her assistant are by far the best I've been to in my 60 years of life. If I could, she would get way more than five stars."

— Yelp review

"If I could give this please a negative star I would. The majority of admin and most staff especially older staff are biased and made me feel uncomfortable in care. I've experienced racists comments, unprofessional and uncaring treatment and ignorant statements."

— Patient feedback aggregate site

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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