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About

Lassen Indian Health Center (LIHC) is a small government-operated medical and family services provider based in Susanville, California, with three offices in the Susanville area. Key details: - Type: Government agency in Individual and Family Services - Headquarters: 795 Joaquin St, Susanville, CA 96130 - Other offices: 735 Joaquin St, Susanville; 795 Joaquin St (HQ) - Staffing: 7 employees - Leadership: Medical Director is Marc Nielsen - Services: Public health/medical care within LIHC’s community health framework (specific programs not listed) - Audience/geography: Major traffic from United States, with notable traffic from Mexico and Germany - Contact/summary focus: Local medical care availability in Susanville through a government health center

Clinic Type

Internal Medicine

Address

Lassen Indian Health Center, Susanville, CA

Phone

(530) 257-2542

Email

pharmacy@lihc.org

Opening Hours

Monday-Friday 7:00am-6:00pm We Open at 10am Weds

Services Offered

  • Internal medicine
  • Family medicine
  • Mental health
  • General preventative care
  • Checkups
  • Well-child visits
  • Chronic care management
  • Treatment of chronic conditions
  • Acute and chronic medical care
  • Preventive care
  • Wellness and healing guidance

Team

  • Not specified in provided text, Not specified — Medical staff

Insurance & Payment

  • Medi-Cal
  • Covered California plans from Anthem Blue Cross
  • Blue Shield
  • Private PPO
  • Covered California plans from Anthem Blue Cross and Blue Shield

Patients with Medi-Cal, Covered California plans from Anthem Blue Cross and Blue Shield, and private PPO coverage are accepted.

Languages Spoken

—

FAQs

What services are offered?

General preventative care, checkups, family medicine, internal medicine, mental health, well-child visits, chronic care management and more.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Recovered.org: 3.5/5
  • Addiction Resource: 8.6/10

Patients praise

  • Attentive and welcoming care
  • Courteous receptionists who facilitate smooth check-ins and paperwork
  • Professional and prompt dental team
  • Transparent communication and clear explanations of treatments
  • Clean environment

Common complaints

  • Occasional appointment cancellations
  • Scheduling difficulties/inconveniences
  • Waiting times

"Many customers praise the courteous receptionists who facilitate smooth check-ins and paperwork processes."

— Wheree

"Appreciation for transparent communication is common, with patients valuing clear explanations of treatment options."

— Wheree

"Some mention issues related to waiting times or scheduling difficulties, indicating room for operational improvements."

— Wheree

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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