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About

Lassen Indian Health Ctr (Lassen Indian Health Center) is a small government-run health services provider based in Susanville, CA, across three office locations on Joaquin Street. It operates in the Individual and Family Services sector under government agency status, with a current staff of 7 employees and a Medical Director (Marc Nielsen). Primary offices: - 735 Joaquin St, Susanville, CA 96130 - 795 Joaquin St, Susanville, CA 96130 (HQ) - 795 Joaquin St, Susanville, CA 96130

Clinic Type

Primary Care

Address

Lassen Indian Health Center, Susanville, Lassen County, California

Phone

(530) 257-2542

Email

pharmacy@lihc.org

Opening Hours

Days: Monday-Friday Hours: 7:00am-6:00pm

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • comprehensive medical services
  • dental treatment
  • family-centered care
  • care for acute and chronic problems
  • pharmacy services and immunizations
  • behavioral health services
  • substance abuse treatment
  • transportation coordination? (not explicitly stated)
  • fitness/wellness programs
  • PRC (Presidential? Patient Travel? - not clear)

Technology & Equipment

  • pharmacy
  • dental
  • medical
  • behavioral health
  • immunizations
  • advanced practice pharmacists

Insurance & Payment

  • Medi-Cal
  • Medicare
  • Covered California plans from Anthem Blue Cross and Blue Shield
  • private PPOs
  • private PPO

Patients with private PPO coverage are welcome

Insurances accepted, Private pay (implicit)

Languages Spoken

  • English

FAQs

What hours is LIHC open?

Days: Monday-Friday Hours: 7:00am-6:00pm for main line; Dental and Pharmacy have separate hours (Dental 8:00am-6:00pm, Pharmacy 8:00am-6:00pm).

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Recovered.org: 3.5/5 (Trustscore) (Not explicitly stated total count for Trustscore calculation)
  • Wheree.com summary of general client reviews: Generally positive feedback noted, but no specific numerical rating provided

Patients praise

  • attentive and welcoming care
  • courteous receptionists who facilitate smooth check-ins and paperwork processes
  • professionalism of the dental team
  • promptness in addressing urgent needs
  • transparent communication and clear explanations of treatment options

Common complaints

  • occasional appointment cancellations causing scheduling inconveniences
  • waiting times
  • scheduling difficulties

"Many customers praise the courteous receptionists who facilitate smooth check-in and paperwork processes. . . Several visitors commend the professionalism of the dental team."

— Wheree.com (Summary of client reviews)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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