Northeastern Rural Health Clinics (NRHC)
Urgent Care • Susanville, CA • 1 in Susanville (Susanville Clinic) locations
About
Northeastern Rural Health Clinics (NRHC) in Susanville, CA provides urgent care, primary care, and preventive health services. The clinic treats urgent medical conditions not considered emergencies that require care within 24 hours, such as sprains, cuts requiring stitches, fever, and minor fractures. Services are available regardless of ability to pay.
Clinic Type
Urgent Care
Address
1850 Spring Ridge Drive, Susanville, CA 96130
Phone
530-251-5000
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Opening Hours
Monday–Friday 8:00 AM – 7:00 PM PDT; Saturday 8:00 AM – 4:30 PM PDT; Sunday Closed
Emergency Care
No (urgent care, not emergency department)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does NRHC Urgent Care provide?
Urgent care offers medical services for urgent conditions that are not emergencies and should be seen within 24 hours.
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- SolvHealth: 3.0/5
- HelpConnectUsa (aggregating various sources): 2.5/5 (66)
Patients praise
- High praise for specific medical providers and staff members
- Some reports of quality care and positive bedside manner
Common complaints
- Difficulty reaching staff by phone or getting calls returned
- Complaints regarding follow-up, such as delays in sending prescriptions or referrals
- Reports of unprofessional or rude behavior by some staff members
- Concerns regarding quality of care and lack of acknowledgment of patient issues
"Today is December 27th and they have not sent the prescriptions in to the pharmacy yet...."
— Yelp Review (James C.)"Frequently, no one answers the phone at the medical desk. I've left several messages over the last couple of years. They never return my calls or act on my requests for assistance."
— Yelp Review (Drew S.)"I see Naomi Rae and she is the best medical provider I've ever been to!!! I trust her completely"
— Yelp Review (Shelly B.)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Northeastern Rural Health Clinics Announces Upcoming Childbirth Class | SusanvilleStuff.com — Feb 27, 2026
- Northeastern Rural Clinics to Celebrate World Breastfeeding Week at Memorial Park Event | SusanvilleStuff.com — Jun 25, 2026
- Approaching Alzheimer’s And Dementia: Emergency Responder Training - Susanville - SierraDailyNews.com — Aug 19, 2025
- Biz Buzz: Local Business News for January 15th | SusanvilleStuff.com — Jan 15, 2026
- MRA Alerts and Updates: New Medi-Cal plan displaces patients — Jun 12, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Susanville
Northeastern Rural Health Clinics in Susanville, CA provides urgent care, primary care, dental services, and specialty services. The clinic offers in-person visits and telemedicine for conditions including cold, flu, urinary tract infections, and pink eye, and accepts Medicare, Medi-Cal, Partnership, and most commercial insurance.
Banner Lassen Medical Center Emergency Room in Susanville, CA is a 24-hour emergency department located at 1800 Spring Ridge Drive. The facility accepts most major insurance plans and credit card payments, prioritizing life-threatening situations first. For non-emergency care, Banner Health Urgent Care locations are available for shorter wait times and reduced costs.
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