Substance Use Disorder Outpatient Services - Liberty Resources
Substance Use Services • Syracuse, NY • Since 1979
About
Liberty Resources in Syracuse offers outpatient Substance Use Disorder (SUD) services as part of its behavioral health and recovery programs. Their SUD outpatient services are tailored to individual needs and are designed to support recovery within the broader scope of wholehearted health, integrating physical and mental health care. The organization focuses on holistic, person-centered care and operates within Liberty Resources’ broader suite of services, including behavioral health, crisis services, and family/early childhood supports. If you’re seeking outpatient SUD help in Syracuse, Liberty Resources provides structured outpatient options as part of their continuum of care.
Clinic Type
Substance Use Services
Address
1045 James Street, Syracuse, NY 13203
Phone
315-472-4471
sudoutpatientservices@liberty-resources.org
Opening Hours
Mon–Friday: 8:30AM – 5:00PM
Telehealth
Not specified
Emergency Care
The 988 Lifeline provides free and confidential support to people in distress 365/24/7. 211 for additional services in your area.
Services Offered
Technology & Equipment
Insurance & Payment
Liberty Resources provides care to everyone regardless of ability to pay or insurance status. Sliding Fee Schedule available for qualifying individuals.
Sliding Fee Schedule, insurance accepted, cash credit/debit not specified
Languages Spoken
FAQs
What services are offered at the Integrated Health Care Center?
Outpatient Substance Use Treatment, Outpatient Mental Health Treatment, Primary Care, On-site Pharmacy, Care Coordination.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Addiction Helpline America: 2.7 out of 5 stars (47 reviews)
- Wheree: 7.3 out of 10 (Not explicitly stated)
Patients praise
- Some staff members described as compassionate and caring
- Appreciation for flexible scheduling accommodations (by some clients)
- Presence of comprehensive, integrated services in a single location
Common complaints
- Challenges with appointment coordination and scheduling reliability
- Reports of unprofessional communication and dismissive staff attitudes
- Frequent changes in providers and doctors
- Difficulties reaching the center by phone and concerns regarding billing accuracy
- Perceived lack of personalized support and negative experiences with staff turnover
"If you want, Help, do not go to this place... I couldn’t talk to her. She had an attitude because I asked her for my diagnosis they discharged me without me even knowing I got no help."
— LocalityBiz user review"I've had some bad experiences, but this company takes the cake... Their billing system is atrocious and they're unreliable since their phones have been down for such a long period of time."
— LocalityBiz user review"I had a wonderful experience working with Goka. She listened and was extremely helpful. I recommend coming here and if possible looking into outpatient therapy."
— Rehab.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Substance Use Disorder Outpatient Services - Liberty Resources — Jul 24, 2025
- Liberty Resources Brownell Center for Behavioral Health — Aug 26, 2025
- Liberty Resources | Mental Health Providers — Feb 10, 2026
- Behavioral Health Care - Liberty Resources, Inc. serving ... — Jun 24, 2026
- [PDF] Onondaga County Resource Guide — May 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More substance use services clinics in Syracuse
Helio Health, Inc. is a Syracuse-based nonprofit founded in 1920 that provides comprehensive substance use and mental health treatment and support services. Services include drug and alcohol withdrawal and stabilization, inpatient and outpatient rehab, gambling treatment, child/adolescent services, peer support, and family interventions and training. They offer short-term residential housing and a broad range of clinical services for addiction and mental health disorders. Helio Health operates 12 offices nationwide (primarily in New York) with HQ at 329 North Salina Street, Syracuse. Mission: promote recovery from substance use and mental health issues. Contact: (315) 474-5506 or 315-471-1564. Website: helio.health.
Summary: The NYS Office of Addiction Services and Supports (OASAS) is New York State’s single state agency coordinating addiction prevention, treatment, and recovery services. It plans, regulates, and oversees the state’s chemical dependence and gambling treatment system, licenses and funds about 1,300 local programs, and directly operates 12 addiction treatment centers serving roughly 10,000 inpatients annually. The agency ensures quality of care through inspections and compliance with state/national standards, and it coordinates state-federal relations in addiction services. Headquarters are in New York, NY, with three offices statewide (Albany and New York City regions). Key details: - Type: Government agency (Industry: Government Administration) - Headquarters: New York, NY - Contacts: Email communications@oasas.ny.gov; Phone +1 518 473 3460 - Address examples: 501 7th Avenue, New York, NY 10018 (HQ); 1450 Western Ave, Albany, NY 12203 - Services: Prevention, treatment, recovery; licenses and funds ~1,300 programs; operates 12 inpatient centers; serves ~110,000 individuals daily across programs (various services) - Website: oasas.ny.gov If you’re specifically looking for Syracuse-related information, note that the summary does not list a Syracuse location; OASAS has three offices nationwide with the examples above. For Syracuse-specific programs or contacts, you may want to check the official site or call the listed general contact to be directed to the closest regional office.
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