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About

Liberty Resources in Syracuse offers outpatient Substance Use Disorder (SUD) services as part of its behavioral health and recovery programs. Their SUD outpatient services are tailored to individual needs and are designed to support recovery within the broader scope of wholehearted health, integrating physical and mental health care. The organization focuses on holistic, person-centered care and operates within Liberty Resources’ broader suite of services, including behavioral health, crisis services, and family/early childhood supports. If you’re seeking outpatient SUD help in Syracuse, Liberty Resources provides structured outpatient options as part of their continuum of care.

Clinic Type

Substance Use Services

Address

1045 James Street, Syracuse, NY 13203

Phone

315-472-4471

Email

sudoutpatientservices@liberty-resources.org

Opening Hours

Mon–Friday: 8:30AM – 5:00PM

Telehealth

Not specified

Emergency Care

The 988 Lifeline provides free and confidential support to people in distress 365/24/7. 211 for additional services in your area.

Services Offered

  • Outpatient Substance Use Treatment
  • Outpatient Mental Health Treatment
  • Care Coordination
  • Primary Care
  • On-site Pharmacy
  • Medication-Assisted Treatment
  • Integrated Health Care Center
  • Integrated Family Health and behavioral health care

Technology & Equipment

  • Genoa Healthcare on-site pharmacy
  • Medication-Assisted Treatment

Insurance & Payment

  • Medicaid
  • Medicaid Managed Care
  • most commercial-insurance plans

Liberty Resources provides care to everyone regardless of ability to pay or insurance status. Sliding Fee Schedule available for qualifying individuals.

Sliding Fee Schedule, insurance accepted, cash credit/debit not specified

Languages Spoken

  • English

FAQs

What services are offered at the Integrated Health Care Center?

Outpatient Substance Use Treatment, Outpatient Mental Health Treatment, Primary Care, On-site Pharmacy, Care Coordination.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Addiction Helpline America: 2.7 out of 5 stars (47 reviews)
  • Wheree: 7.3 out of 10 (Not explicitly stated)

Patients praise

  • Some staff members described as compassionate and caring
  • Appreciation for flexible scheduling accommodations (by some clients)
  • Presence of comprehensive, integrated services in a single location

Common complaints

  • Challenges with appointment coordination and scheduling reliability
  • Reports of unprofessional communication and dismissive staff attitudes
  • Frequent changes in providers and doctors
  • Difficulties reaching the center by phone and concerns regarding billing accuracy
  • Perceived lack of personalized support and negative experiences with staff turnover

"If you want, Help, do not go to this place... I couldn’t talk to her. She had an attitude because I asked her for my diagnosis they discharged me without me even knowing I got no help."

LocalityBiz user review

"I've had some bad experiences, but this company takes the cake... Their billing system is atrocious and they're unreliable since their phones have been down for such a long period of time."

LocalityBiz user review

"I had a wonderful experience working with Goka. She listened and was extremely helpful. I recommend coming here and if possible looking into outpatient therapy."

Rehab.com user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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