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About

Capital Health Plan (CHP) is a private healthcare provider and insurer based in Tallahassee, FL, founded in 1982. It operates a network of doctors, hospitals, and health services for CHP members, with more than 135,000 members served across its service area. CHP offers health plans, medical care, and wellness resources, supported by a network of CHP doctors and facilities. Key details: - Headquarters: Tallahassee, Florida - Industry: Hospitals and Health Care - Services: Health plans, medical care, wellness resources - Members (approx.): 135,000+ - Offices: 6 locations nationwide (primarily in Tallahassee, FL; one in Atlanta, GA) - Contact: memberservices@chp.org; phone 850-383-3311 Note: The provided content does not specify an urgent care facility or dedicated urgent care center in Tallahassee. If you need urgent care specifically, you may want to contact CHP member services or check CHP’s official site for nearest urgent care options and hours.

Clinic Type

Urgent Care

Address

1264 Metropolitan Blvd. Tallahassee, FL 32312

Phone

(850) 383-3382

Email

Opening Hours

Urgent Care is open Monday – Friday 11:00 a.m. – 10:00 p.m. and weekends 9:00 a.m. – 8:00 p.m. Holiday hours may vary.

Telehealth

Amwell Telehealth available; 24/7 video visits through Amwell app

Emergency Care

Not an Emergency Room; for life-threatening emergencies call 911

Services Offered

  • Urgent Care
  • Laboratory services
  • Onsite imaging

Technology & Equipment

  • Laboratory services
  • Onsite imaging

Team

  • Capital Health Plan Urgent Care team, CHP providers collectively offer over 50 years of urgent care medicine experience and serve only CHP members — Urgent Care Providers

Insurance & Payment

Languages Spoken

FAQs

What is Capital Health Plan’s Urgent Care?

Urgent Care is a convenient option for non-life threatening medical situations that need same-day medical attention. It is not a walk-in clinic nor an Emergency Room.

What should I do for life-threatening emergencies?

Call 911.

Urgent Care is available at Metropolitan Health Center location.

Yes. See the Metropolitan Health Center location information.

What are the Urgent Care hours?

Mon-Fri 11:00 a.m. – 10:00 p.m. and weekends 9:00 a.m. – 8:00 p.m.; holiday hours may vary.

What is the address for the Urgent Care location?

1264 Metropolitan Blvd. Tallahassee, FL 32312

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google/Birdeye: Approximately 3.2-3.3 out of 5 stars (87 reviews on Birdeye/Google)

Patients praise

  • Professional and friendly medical staff
  • Efficient care once inside the facility
  • Convenient on-site services like X-rays
  • Good coverage for routine and preventative care

Common complaints

  • Frustration with appointment-only system at urgent care
  • Long wait times for services like lab work
  • Concerns over billing and insurance coverage denials
  • Difficulties with follow-up communication and referrals
  • Perceived decline in service quality as the plan grows

"They always treat me wonderful I’m not sure why their stars are so low. Every time I go in I get in and out really fast. They take care of me and I go home and the staff is very friendly and nice."

Birdeye review

"[T]he name of the place is urgent care but you have to have an appointment so if you’re having an emergency tonight and you want to make an appointment for tomorrow you can’t do that you can only make appointments during the same day..."

Localitybiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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