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About

Tallahassee Memorial HealthCare (TMH) is a nonprofit, private community health system in Tallahassee, FL, founded in 1948. It operates a 772-bed acute care hospital plus a psychiatric hospital, residency programs, and multiple specialty centers. TMH offers urgent care services through its affiliated network and physician practices, with 50 affiliated practices and partnerships across North Florida and South Georgia. The system emphasizes primary care, emergency services, and a range of specialty areas, supported by 1,799 employees. Main address: 1300 Miccosukee Road, Tallahassee, FL 32308. For urgent care specifically, TMH coordinates with its nearby facilities and affiliated providers within the TMH network. Phone: (850) 431-1155.

Clinic Type

Urgent Care

Address

1541 Medical Drive, Tallahassee, FL 32308

Phone

850-431-7809

Email

PatientExperience@TMH.ORG

Opening Hours

9:00am–9:00pm

Telehealth

Not specified

Emergency Care

No 24/7 emergency room; urgent care for non-life-threatening conditions

Services Offered

  • Urgent Care
  • Walk-in care
  • Non-emergency medical conditions
  • Laboratory tests
  • X-rays
  • Wound care and suturing
  • Minor surgical procedures
  • Nebulizer treatments
  • EKG
  • Blood pressure testing
  • Minor fracture care and splinting
  • Steroid injections
  • STI testing
  • Pelvic exams
  • Pregnancy testing

Technology & Equipment

  • Lab services
  • X-ray imaging
  • EKG
  • Nebulizer treatments

Team

  • Faith A Cruz, (Moore) — ARPN (Provider at this Location)

Insurance & Payment

  • Aetna
  • Blue Cross/Blue Shield of Florida (BCBS)
  • Capital Health Plan (CHP)
  • Humana Choice Care
  • Cigna Healthcare of Florida
  • Florida Medicaid
  • Georgia Medicaid
  • Humana Military (Tricare)
  • Prestige Health Choice
  • Simply Health Plans
  • UnitedHealthcare of Florida
  • WellCare Health Plans
  • United Healthcare of Florida

TMH accepts most major insurance plans; comprehensive list available or call 850-431-6200 to verify acceptance.

Credit card, Cash, Check, Mobile payment (TMH MyChart/on-site payments may apply), Insurance, Credit/Debit

Languages Spoken

  • English

FAQs

When to go to Urgent Care?

Urgent Care is suitable for minor illnesses and injuries such as minor cuts and wounds, earaches, sprains and lingering cold and flu symptoms; online check-in is available until two hours before closing.

What services are offered at Tallahassee Memorial Urgent Care Center?

Non-emergency medical conditions, laboratory testing (flu, COVID, strep, mono, RSV, HSV, gonorrhea, chlamydia, trichomonas, urinalysis), X-rays, walk-in care, pregnancy testing, wound care and suturing, minor surgical procedures, nebulizer treatments, EKG, blood pressure testing, minor fracture care and splinting, steroid injections, STI testing, and pelvic exams.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google (for Medical Drive location): 3.3/5 (144 Google reviews)

Patients praise

  • convenient and accessible locations with extended hours
  • many patients report efficient, quick service especially during non-peak times
  • praise for specific, caring nursing and medical staff members
  • clean and new facilities reported at certain locations

Common complaints

  • reports of dismissive or condescending bedside manner from some providers
  • inconsistent communication regarding insurance or medical needs
  • isolated complaints about facility hygiene (e.g., pests) and unprofessional front-desk staff conduct
  • variable wait times during peak hours

"Took my sick son (Flu +) to be seen and was in and out before CHP urgent care could even call back to set up an appointment to be seen... The facility is new and clean! Perfect experience! A+!!"

LocalityBiz Review for Tennessee Street location

"The receptionist was nice, the nurse was great, and I was in and out in about 30 minutes. The doctor, however, ruined the experience for me. She was very dismissive and condescending."

Review for Southwood location

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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