at Thousand Oaks 365 E. Hillcrest Drive Medical Offices
Internal Medicine • Thousand Oaks, CA
Clinic Type
Internal Medicine
Address
365 E Hillcrest Dr, Thousand Oaks, CA 91360
Phone
1-833-574-2273 (Toll free)
directoryupdate@kp.org
Opening Hours
Monday through Friday, 8 a.m. to 5 p.m. (main); appointments/cancellations/messages: Monday through Friday, 8 a.m. to 5 p.m.; Saturday and Sunday, Closed
Services Offered
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Insurance & Payment
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Kaiser Permanente provider directory information; guidance on Medi-Cal, Medi-Cal Rx and related pharmacy information referenced but not a direct list of insurances for this clinic.
Languages Spoken
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FAQs
What are the hours of operation?
Monday through Friday, 8:30 a.m. to 5 p.m.
Is it open on weekends?
Saturday and Sunday, Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.1 out of 5 stars (115 reviews)
Patients praise
- Efficient and streamlined appointment system
- Generally short or minimal wait times compared to other locations
- Positive, professional, and caring medical staff, including doctors, nurses, and phlebotomists
- Convenience of services like lab work and urgent care
Common complaints
- Difficulty finding parking at the location
- Accessibility issues, specifically for wheelchair users (lack of space in waiting rooms)
- Occasional reports of rude staff or unhelpful interactions with nurses
- Frustration with appointment scheduling and rescheduling issues
"It is not as crowded as Woodland Hills. The lab is a quick stop and the drs are usually on time. They are open urgent care from 5-7."
— Helene Fried, Birdeye reviewer"The doctors and nurses are pretty good. The physical plant is not. Very handicapped unfriendly. Small waiting rooms for doctors, xray, and labs with no place to put wheel chairs."
— Anonymous reviewer on Unilocal"Lab techs excellent. Receptionists accommodating in getting me an appr. Samd day for a RSV shot and diabetic feet test. The nurse was so nice that gave me the shot and foot test."
— Robert Cohen, Beautihost reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Fertility & Surgical Associates of California (FSAC) Opens New Thousand Oaks Facility - Fertility and Surgical Associates of California — Mar 2, 2026
- Fertility & Surgical Associates of California (FSAC) Opens New Thousand Oaks Facility — Feb 19, 2026
- Mar 2 | Fertility & Surgical Associates of California (FSAC) Opens New Thousand Oaks Facility | Thousand Oaks, CA Patch — Feb 19, 2026
- Na Shen, MD - Endocrinology - Thousand Oaks Primary & Specialty Care | UCLA Health — May 28, 2026
- Diana Cizmadija, DNP - Internal Medicine - UCLA Health Thousand Oaks Immediate Care | UCLA Health — Apr 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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