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Clinic Type

Internal Medicine

Address

Thousand Oaks Moody Court Primary & Specialty Care, Thousand Oaks, CA

Phone

805-418-3500

Email

Opening Hours

8:00 am - 5:00 pm

Services Offered

  • Internal Medicine
  • Family Medicine
  • Cardiology
  • Geriatric Medicine
  • Endocrinology
  • Preventive health visits
  • Chronic condition management
  • Advanced diagnostic services
  • Head and Neck Surgery
  • Otolaryngology

Team

  • Cavallero, MD — Head and Neck Surgery, Otolaryngology
  • Michelle D. Kelley, MD
  • Steven McCarthy, MD
  • Mosher, MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • UCLA Health official provider pages, BestProsInTown, DataGemba: General online reviews for the location are often positive, though some external aggregate sites show mixed scores (e.g., 3.9/5 on DataGemba). Individual physician ratings on the official UCLA Health site are predominantly 5.0/5 based on hundreds of reviews. (Patient reviews vary by source and provider, with hundreds of ratings available for individual physicians on the UCLA Health website, while third-party sites like BestProsInTown reflect a smaller set of reviews.)

Patients praise

  • High-quality medical care
  • Knowledgeable and informative physicians
  • Patient-centered, friendly approach of many providers
  • Helpful and capable administrative/front desk staff
  • Access to a wide range of specialists and medical technologies

Common complaints

  • Difficulties scheduling appointments
  • Potential for long wait times or scheduling delays
  • Insurance network limitations leading to higher costs
  • Some patients report feeling rushed or receiving impersonal care
  • Occasional issues with doctor preparedness or chart review before appointments

"Dr. Chow is always friendly, informative and patient- centered."

UCLA Health Patient Review

"Too rushed. Doctor was updating file but not asking me questions. Felt very routine and impersonal... I left feeling abandoned and unclear about my prognosis."

UCLA Health Patient Review

"My regular provider was unavailable so I had a different provider who is absolutely wonderful... I feel like I’ve gone to four different doctors in One."

UCLA Health Patient Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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