UBMD Primary Care
Primary Care • Tonawanda, NY • Since 1969 • 3+ locations (Amherst, Conventus, Sheridan, Orchard Park, plus others referenced) locations
About
UBMD Primary Care is a nonprofit, family-friendly primary care group in Western New York, part of UBMD Physicians’ Group. They serve all ages (from newborns to seniors) and operate 5 offices nationwide, with a Tonawanda location at 2465 Sheridan Drive, Tonawanda, NY 14150. The organization was founded in 1969 and is headquartered in Williamsville, NY. Key contact: +1 716 688 9641. Notable ongoing updates include a part-time addition from Dr. Jeffrey Yu joining UBMD Pediatrics in Tonawanda starting January (visit the supplied link for appointment requests).
Clinic Type
Primary Care
Address
850 Hopkins Road, Williamsville, NY 14221, US
Phone
7166889641
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes
Emergency Care
Available via main office number 24/7 on-call physician for medical advice; urgent/sick visits accommodated where possible
Services Offered
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Insurance & Payment
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Languages Spoken
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Current Offers
New Patient
FAQs
Did you know we have extended hours?
Our offices are open on varying evenings so you can get care when you need it - click the 'Location & Hours' link above for extended hours at your preferred site.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregate: 2.5 out of 5 stars (114 reviews)
Patients praise
- Specific physicians and nurse practitioners are highly praised for being knowledgeable, compassionate, and attentive
- Patients appreciate providers who listen carefully and take time to address concerns
- Long-term positive experiences with established providers within the practice
Common complaints
- Difficulty scheduling appointments, especially for sick visits
- Reports of rude or unhelpful administrative and nursing staff
- Concerns about communication and responsiveness of the office team
- Occasional reports of disorganized records or administrative errors
"Dr. Baumgartner is an exceptional physician. He listens carefully, takes concerns seriously, and treats patients with respect and compassion. He is thorough, knowledgeable, and never makes you feel rushed."
— WebMD (Review for Dr. Andrew Baumgartner)"Impossible to be seen if you need to be cared for. They will threaten to drop you as a patient if you don't see them once a year for a physical, but if you are actually sick or need medical care you can't get an appointment."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Wahab Kahloan, MD - Family Medicine Doctor in North Tonawanda, NY — May 14, 2026
- To boost the number of physicians serving Buffalo’s East and West sides, the Jacobs School is launching the Buffalo Primary Care Initiative - UBMD Physicians' Group - University at Buffalo — Oct 1, 2025
- New Williamsville Office Opens April 2 | UBMD OBGYN — Mar 26, 2026
- Street medicine will be a new concentration for UB family medicine residents, thanks to a $2.5 million HRSA grant - UBMD Physicians' Group - University at Buffalo — Feb 1, 2026
- Dr. Deirdre Bastible, MD, Internist | Cheektowaga, NY | WebMD — Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Tonawanda
Primary Care of Western New York, LLP (Primary Care of WNY) is a private, team-based family medicine group based in Williamsville, NY, with 6 offices across Western New York, including locations in Kenmore, Williamsville, Lancaster, and Wheatfield. They serve patients of all ages, emphasizing long-term, family-centered care. The practice is among the region’s larger family medicine groups, offering comprehensive care through 29 employees and a network of providers including physician partners, operational and clinical leadership, and support staff. Key points: - Services: Family medicine for all ages; emphasis on lifelong relationships and team-based care. - Locations: 6 offices across WNY (including HQ at 30 N Union Rd, Williamsville, and 2780 Delaware Ave, Kenmore). - Contact: Main phone 716-839-8000. - Type: Privately held healthcare provider in the Hospitals and Health Care industry. - Website: primarycarewny.com If you’re specifically looking for Tonawanda area services, note that Tonawanda isn’t listed among the six offices; the closest locations are in Williamsville, Kenmore, Lancaster, and Wheatfield. Consider calling the main line to confirm the nearest Tonawanda-affiliated or newly opened office.
Sheridan Medical Group (SMG) is a Tonawanda, NY-based primary care practice founded in 2003. SMG delivers integrated, evidence-based care across ages, with services spanning primary care, physical therapy, sleep, mental/behavioral health, nutrition, mindfulness, pharmacy consultation, labs/tests, and patient-centered medical home (PCMH) those with level-3 PCMH status. The group emphasizes interdisciplinary collaboration, a flat organizational structure, and patient-focused workshops. Offices located in Tonawanda and Grand Island, NY. Contact: 716-447-1286 / 716-332-4476. Website: sheridanmedgroup.com.
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