North Tonawanda Clinic - Buffalo Psychiatric Center
Psychiatry • Tonawanda, NY
Clinic Type
Psychiatry
Address
15 Webster Street North Tonawanda, NY 14120
Phone
716-694-1225
buffalopc@omh.ny.gov
Opening Hours
Monday-Friday, 8am-4:30pm
Services Offered
Team
Insurance & Payment
—
Sliding scale
Languages Spoken
FAQs
What is the contact email?
buffalopc@omh.ny.gov
What is the main phone number?
716-694-1225
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz / Yelp (reviews frequently conflate the inpatient Buffalo Psychiatric Center with outpatient clinics or historic sites): 1 out of 5 stars (based on small, non-representative sample of mixed online reviews) (Limited number of individual reviews available online)
Patients praise
- Some patients have reported positive experiences with specific providers and treatment staff at local mental health services
- Appreciation for programs designed to foster self-responsibility and recovery skills
Common complaints
- Serious allegations of patient safety concerns, neglect, and lack of supervision in the inpatient facility
- Concerns regarding the use of psychotropic medications and alleged coercive treatment practices
- General complaints about responsiveness and staff interactions at similar facilities in the region
"How is it possible that a patient in a psychiatric ward would be able to commit such an act. The hospital is negligent as they should have protected my brother."
— Online user review (LocalityBiz)"According to Marzolf and his family, state officials want to keep him drugged, sedated and out of the public eye because he has blown the whistle on patient safety issues at the Buffalo Psychiatric Center."
— The Buffalo News (July 2026)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kimberly Jay — Apr 11, 2026
- Buffalo Therapy Services closing Williamsville, North Tonawanda locations | News 4 Buffalo — Aug 21, 2025
- Patient sues over Buffalo psych center release request — Jul 5, 2026
- Celebrating 4 Years of Mental Health Services in Buffalo, NY: A Milestone for WNY Psychiatry & Counseling Associates — Jun 8, 2026
- Karen Wailand Conrad — Jun 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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