Psychiatrists and Psychiatric Nurses in Tonawanda, NY
Psychiatry • Tonawanda, NY
Clinic Type
Psychiatry
Address
—
Phone
+13156311172
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Keri Karman, PMHNP): 5/5 (5 reviews)
- Healthgrades (Dr. John Napoli, MD): 3.7/5 (9 reviews)
- WebMD (Dr. Santhiapillai Fernando): 5/5 (1 review)
Patients praise
- Compassionate and attentive listening skills
- Personalized and collaborative treatment planning
- Patience in managing medications and trial-and-error processes
- Helpful and friendly front-desk staff in some settings
Common complaints
- Communication challenges and office responsiveness (e.g., difficulty reaching staff by phone)
- Perceived staff incompetence or lack of customer service in some instances
- Mixed patient feedback regarding specific clinic experiences
"I can say nothing negative about the practice. I should have gave this review years ago."
— LocalityBiz (Dale Association)"Dr. Napoli is a very caring, smart and compassionate doctor. ... some might think he isn't friendly but he's just not a man of many words."
— Healthgrades"The only issue I have had a few times is that sometimes they don't answer the phones, but I leave a message and they call me right back."
— LocalityBiz (Dale Association)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nicole L. Vesper - Nurse Practitioner in Cheektowaga, NY — May 14, 2026
- Junaid Hashim — Jun 11, 2026
- Petra L. Guilmain, NP - Nurse Practitioner in Hamburg, NY — May 14, 2026
- Sandra M. Leinweber, N.P - Registered Nurse in Amherst, NY — Jun 11, 2026
- Carrie Wright, Psychiatric Nurse Practitioner, Saratoga Springs, NY, 12866 | Psychology Today — Jul 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Tonawanda
Comparing your options?
See other psychiatry clinics in Tonawanda, or search the full directory by insurance, ratings, and more.

