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About

Summary: LifeStance Health is a nationwide outpatient behavioral health provider offering psychiatry, therapy, TMS, and ketamine therapies, with online telehealth options and in-person visits. They operate clinics across multiple US locations and employ psychiatrists, psychologists, and therapists. If you’re specifically seeking psychiatrists in Urbana, IL, LifeStance Health’s general platform indicates they provide psychiatric services via a network of clinicians, but the provided page lists offices in Scottsdale, AZ and Bellevue, WA—no Urbana, IL location is shown in the highlights. To find an Urbana, IL LifeStance Psychiatrist, you should: - Visit LifeStance Health’s location finder or search for Urbana, IL on their site. - Contact their customer support for availability of psychiatrists in Urbana or nearby Illinois offices. - Consider nearby cities (e.g., Champaign-Urbana area) for LifeStance clinicians if Urbana-specific availability isn’t listed. If you’d like, I can perform a targeted search to confirm current Urbana, IL psychiatrists affiliated with LifeStance Health and provide contact details.

Clinic Type

Psychiatry

Address

808 S Eldorado Rd, Suite 300, Urbana, IL 61801

Phone

309-827-2962

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Offers Telehealth

Services Offered

Team

  • Amy Short, MSN, PMHNP-BC — Nurse Practitioner
  • Andrew Heritch, MD — Psychiatrist

Insurance & Payment

  • MediNcrease Health Plans (MHP)
  • Aetna
  • Optum (UnitedHealthcare)

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Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LifeStance Health Website: 4.9/5 (42 (for Champaign office))
  • Trustpilot: 4/5 (2,041 (overall corporate))
  • PissedConsumer: 1.3/5 (14 (overall corporate))

Patients praise

  • some patients report compassionate and empathetic providers
  • easy access to online and in-person psychiatric services
  • satisfaction with medication management and treatment outcomes for some individuals

Common complaints

  • difficulties with appointment cancellations and related charges
  • communication challenges with administrative and billing departments
  • concerns regarding medication refill processes
  • reports of inconsistent provider conduct or poor patient assessments in some instances

"I cannot say enough about how truly wonderful my session with Danielle was! She was very easy to talk to and really listened to me. She was empathetic and validated my feelings without judgment."

ZocDoc Patient Review

"Canceled appointment; asked for confirmation to avoid a $75 charge. Staff were rude and refused cancellation confirmation, noting a recorded call."

PissedConsumer User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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