The Pavilion Behavioral Health System | Champaign, IL
Psychiatry • Urbana, IL
About
The Pavilion Behavioral Health System is a private mental health care provider based in Champaign, Illinois, offering psychiatric care and addiction treatment for children, adolescents, adults, and senior adults since 1989. They operate as The Pavilion Foundation (also known as The Pavilion Behavioral Health System) and are headquartered in Champaign. Services focus on emotional, psychiatric, and addictive illnesses in a secure, healing environment. Contact: 800-373-1700.
Clinic Type
Psychiatry
Address
809 W Church Street, Champaign, IL 61820
Phone
217-373-1700
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Opening Hours
24 hours a day, 7 days a week
Emergency Care
Available 24/7 for assessments
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are your hours?
The Pavilion Behavioral Health System is available 24 hours a day, seven days a week for calls and assessments.
Do you offer free, confidential assessments?
Professionals are available 24 hours a day, seven days a week for no-cost, confidential assessments.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- findrecoverynow.org: 1.9 out of 5 (225 reviews)
- Apple Maps: 1.5 out of 5 stars (28 ratings)
Patients praise
- Some patients and staff members expressed enjoyment of aspects of their stay or work environment despite broader systemic issues
Common complaints
- Reports of poor communication and responsiveness from staff
- Allegations of inadequate treatment and patient rights violations
- Concerns regarding cleanliness and facility conditions
- Complaints about high staff turnover, understaffing, and unprofessional or unqualified care staff
- Issues with the grievance and discharge processes
- Allegations of falsified documentation and restricted access to personal belongings and records
"The communication is terrible at this place. You leave messages for a call back following an incident and they ignore it."
— Apple Maps review"I personally think this place should be shutdown. It is for one thing beyond filthy and rundown for starters."
— Apple Maps review"The nurses are horrible to they are so lazy and don’t take care of their patients causing the patients..."
— Indeed employee reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pavilion Behavioral Health Abuse Lawsuit [2026] — Sep 3, 2025
- Abigail Johnson — Jun 11, 2026
- Illinois Department of Public Health recognizes The Pavilion in Champaign for excellence in antimicrobial stewardship - Chambana Today — Nov 17, 2025
- Jasmine Breeding — Jun 25, 2026
- Lidiya Wang — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Summary: LifeStance Health is a nationwide outpatient behavioral health provider offering psychiatry, therapy, TMS, and ketamine therapies, with online telehealth options and in-person visits. They operate clinics across multiple US locations and employ psychiatrists, psychologists, and therapists. If you’re specifically seeking psychiatrists in Urbana, IL, LifeStance Health’s general platform indicates they provide psychiatric services via a network of clinicians, but the provided page lists offices in Scottsdale, AZ and Bellevue, WA—no Urbana, IL location is shown in the highlights. To find an Urbana, IL LifeStance Psychiatrist, you should: - Visit LifeStance Health’s location finder or search for Urbana, IL on their site. - Contact their customer support for availability of psychiatrists in Urbana or nearby Illinois offices. - Consider nearby cities (e.g., Champaign-Urbana area) for LifeStance clinicians if Urbana-specific availability isn’t listed. If you’d like, I can perform a targeted search to confirm current Urbana, IL psychiatrists affiliated with LifeStance Health and provide contact details.
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