Primary Care Doctors & Family Practice
Family Medicine • Utica, NY
Clinic Type
Family Medicine
Address
—
Phone
315-798-1578
tfiore@sdmg.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
MyChart (patient portal), Plans referenced on billing/insurance page
Languages Spoken
Current Offers
New patient welcome
FAQs
What services are offered by the family practice?
Comprehensive primary care including preventive, acute and chronic care across all ages; well-women and well-baby care; immunizations; regular check-ups and lifestyle guidance.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades - Dr. Andrea Finocchiaro: 4.5/5 (8 reviews)
- Healthgrades - Dr. Hend Abdelwahab: 3.3/5 (10 reviews)
- Healthgrades - Dr. Julie Shkane: 5.0/5 (5 reviews)
- Healthgrades - Dr. Paul Palumbo: 4.2/5 (5 reviews)
- Healthgrades - Dr. Karishma Circelli: 5.0/5 (4 reviews)
- Healthgrades - Dr. Elizabeth Cooley: 2.4/5 (7 reviews)
- U.S. News - Dr. Robert Chruscicki: 5/5 (27 reviews (example))
Patients praise
- Empathetic and compassionate care
- Thorough diagnostic skills and willingness to listen to patient concerns
- Not making patients feel rushed during visits
- Professional and welcoming office staff in some practices
- Strong patient trust in provider decisions
Common complaints
- Office staff responsiveness, including difficulty with callbacks and appointment scheduling
- Billing issues, including unexpected costs for services not consented to
- Perceived lack of attentiveness, poor bedside manner, and feeling rushed during appointments
- Prescription management delays or errors
"You are never rushed or feel dismissed. Her nurse and office staff are professional, welcoming and pleasant."
— Healthgrades - Dr. Andrea Finocchiaro patient review"Went in for a new patient visit... I found out she ordered a full range of unnecessary STD tests that I did not consent to... I am stuck with a nearly $300 bill... Would never recommend this doctor to anyone."
— Healthgrades - Dr. Hend Abdelwahab patient review"I have NEVER mer a group of mor caring and compassionate people, and I've never left a Dr appointment feeling like I was cared for like I do with Dr Palumbo and his amazing staff."
— Healthgrades - Dr. Paul Palumbo patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Julie Betro Shkane, DO - Family Medicine Doctor in Utica, NY — Jun 11, 2026
- Dr. Virendra P. Sharma, MD - Family Medicine Doctor in Utica, NY — May 14, 2026
- Dr. Shwe Y. Win - Family Medicine Doctor in Utica, NY — May 14, 2026
- MVHS East Utica Medical Office Welcomes New Primary Care Physician - Mohawk Valley Health System — Nov 3, 2025
- Janet Rono, NP - Nurse Practitioner in Utica, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Utica
Upstate Family Health Center, Inc. is a nonprofit, licensed health care provider offering family health services to all ages in the Mohawk Valley, based in Utica, NY (HQ: 1001 Noyes St, Utica). Founded in 2016, it operates as a 501(c)(3) Article 28 health center with four offices across the region, including locations in Utica and Rome. The center focuses on general family health care and is part of the hospitals/health care industry. Contact: 315-624-9470. Website: upstatefamilyhealthcenter.org.
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