Hospice & Palliative Care, Bereavement Care | New Hartford, NY
Hospice and Palliative Care • Utica, NY • Since 1977
About
Hospice & Palliative Care, Inc. is a nonprofit end-of-life care provider based in New Hartford, NY (HQ: 4277 Middle Settlement Rd, New Hartford, 13413). Founded in 1977, it serves residents of Oneida, Herkimer, and eastern Madison counties with hospice and palliative care, bereavement services, and related support. The organization emphasizes compassionate care across ages, from newborns to centenarians, and offers bereavement counseling, volunteer opportunities, and fundraising. They operate three U.S. offices and employ about 6 staff, with annual revenue around $10.8 million. Contact: info@hospicecareinc.org; phone: (800) 317-5661 or (315) 735-6484.
Clinic Type
Hospice and Palliative Care
Address
4277 Middle Settlement Rd, New Hartford, New York 13413, US
Phone
(315) 735-6484
Info@
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Call for pricing
Languages Spoken
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FAQs
What volunteering opportunities are available?
Volunteers can visit patients at home or in nursing homes, help at the Siegenthaler Center, facilitate bereavement groups, provide office/reception assistance, and help with fundraising and other activities.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.9/5 stars (35 reviews)
- Facebook: 96% recommend (19 reviews)
- Charity Navigator: 96% (Four-Star) score (Not applicable)
- Hospice Analytics Quality Ranking Score: 83/100 (Not applicable)
Patients praise
- High overall patient and family satisfaction ratings
- Professional and attentive hospice teams
- Strong scores in quality of care and family recommendations
- Respected nonprofit status with high organizational transparency scores
Common complaints
- One report of dissatisfaction with a specific provider, despite generally professional team experiences
"For 13 months, the provided to my wife was excellent. With the exception of one provider, the Hospice Teams were professional."
— Yelp review"The hospice team always listened carefully and kept the patient's family informed. Getting timely help."
— Medicare Care Compare testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Stephanie Robinson — May 23, 2026
- Participate in 'Light Up A Life' Campaign in Mohawk Valley | Community | wktv.com — Nov 17, 2025
- Obituary for John C. White | Matt Funeral Service, Inc — Sep 18, 2025
- William Joseph Grace Obituary | Heintz Funeral Service Inc. | 2025 - 2025 — Dec 6, 2025
- Mug Club: Hospice and Palliative Care Spring Auction | Video | wktv.com — Apr 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More hospice and palliative care clinics in Utica
Summary: Community Wellness Partners is a faith-based nonprofit (501(c)(3)) serving Oneida County, New York, offering a broad post-acute continuum of care. With about 32 employees and $6.6M annual revenue, they provide services including Independent Living, Home Care, Adult Daycare, Assisted Living, Rehabilitation, and Skilled Nursing to support physical, intellectual, social, and spiritual wellness for older adults. They emphasize partnering with patients across varying levels of care and have a history spanning nearly 150 years in the region. Their Clinton and New Hartford locations anchor their U.S. presence, including multiple addresses in New Hartford and Clinton, NY. If you’re seeking palliative care specifics, consider contacting their New Hartford HQ or their Clinton area offices for program availability and referral options.
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