Palliative Care Services - Mohawk Valley Health System
Hospice and Palliative Care • Utica, NY • 1 (MVHS system) locations
Clinic Type
Hospice and Palliative Care
Address
MVHS Palliative Care Services, Mohawk Valley Health System
Phone
315-624-5555
hrhelpdesk@mvhealthsytem.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is palliative care?
Palliative care is specialized healthcare to manage symptoms and improve quality of life for serious illness patients, at any age and stage, alongside other treatments.
How is palliative care different from hospice care?
Palliative care can be provided at any point in the illness and may be given with usual treatments. Hospice is palliative care at the end of life with a life expectancy of six months or less and forgoes certain treatments.
What services does Palliative/Supportive Care provide?
The Clinical Supportive Care Consult Service works with the patient’s primary physician to manage symptoms and provide personalized, high-quality care. They focus on relief of symptoms and coordinate care with other providers.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (for St. Luke's Campus - MVHS): 3.3 out of 5 stars (559 reviews)
Patients praise
- specialized support for individuals with serious illnesses regardless of diagnosis or prognosis
- assistance for patients and families in making difficult medical decisions
- emphasis on patient values and advance directives
Common complaints
- reports of poor communication between staff and patients
- allegations of unprofessional staff conduct in certain departments
- concerns regarding patient care standards and responsiveness to needs
- documented internal disputes and lawsuits regarding credentialing and billing practices
"Wynn hospital is the worst. There is no communication between staff and patients. They are unprofessional from the providers down."
— Birdeye user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Participate in 'Light Up A Life' Campaign in Mohawk Valley | Community | wktv.com — Nov 17, 2025
- Several MVHS Medical Offices to Relocate to the Medical Office Building in Downtown Utica - Mohawk Valley Health System — Feb 24, 2026
- Growth, leadership change shape pivotal year for MVHS | News | romesentinel.com — Mar 1, 2026
- November is National Hospice and Palliative Care Month - North Country Now — Nov 7, 2025
- Diabetes and Endocrinology Clinic Joins MVHS - Mohawk Valley Health System — Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More hospice and palliative care clinics in Utica
Hospice & Palliative Care, Inc. is a nonprofit end-of-life care provider based in New Hartford, NY (HQ: 4277 Middle Settlement Rd, New Hartford, 13413). Founded in 1977, it serves residents of Oneida, Herkimer, and eastern Madison counties with hospice and palliative care, bereavement services, and related support. The organization emphasizes compassionate care across ages, from newborns to centenarians, and offers bereavement counseling, volunteer opportunities, and fundraising. They operate three U.S. offices and employ about 6 staff, with annual revenue around $10.8 million. Contact: info@hospicecareinc.org; phone: (800) 317-5661 or (315) 735-6484.
Summary: Community Wellness Partners is a faith-based nonprofit (501(c)(3)) serving Oneida County, New York, offering a broad post-acute continuum of care. With about 32 employees and $6.6M annual revenue, they provide services including Independent Living, Home Care, Adult Daycare, Assisted Living, Rehabilitation, and Skilled Nursing to support physical, intellectual, social, and spiritual wellness for older adults. They emphasize partnering with patients across varying levels of care and have a history spanning nearly 150 years in the region. Their Clinton and New Hartford locations anchor their U.S. presence, including multiple addresses in New Hartford and Clinton, NY. If you’re seeking palliative care specifics, consider contacting their New Hartford HQ or their Clinton area offices for program availability and referral options.
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