Primary Care - Mohawk Valley Health System
Primary Care • Utica, NY • Since 2014 • 16 locations
About
Summary: Mohawk Valley Health System (MVHS) is a nonprofit healthcare system based in Utica, NY (HQ: 111 Hospital Drive). Founded in 2014, MVHS operates as the parent organization for the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County. It runs a 15-location MVHS Medical Group offering comprehensive primary and specialty care across central New York, including primary care and women’s/children’s health, plus services in cardiology, orthopedic and neurological surgery, cancer care, and more. MVHS emphasizes patient-centered care, community programs, and education/career opportunities in health care. Contact: 315-624-6000. Locations include multiple Utica addresses (e.g., 1676 Bennett St; 111 Hospital Drive; 1656 Champlin Ave).
Clinic Type
Primary Care (multi-location group)
Address
111 Hospital Drive, Utica, NY 13502, US
Phone
+1-315-733-1148
hrhelpdesk@mvhealthsytem.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (St. Luke's Campus): 3.3/5 (559 reviews)
- Birdeye (Pulmonary Medicine & Critical Care): 2.3/5 (6 reviews)
- Vivian (Wynn Hospital): 2.3/5 (3 reviews)
Patients praise
- Professionalism and care exhibited by some medical teams
- Friendly and welcoming atmosphere at specific locations
- Efficient, prompt service and minimal wait times reported by some patients
- Appreciation for clinical outcomes and successful treatment stories
Common complaints
- Concerns regarding communication between staff and patients
- Reports of unprofessionalism among some staff and providers
- Complaints about billing practices and costs associated with hospital-based outpatient services
- Perceived lack of attentiveness in patient care settings
- Difficulty reaching or engaging with some providers
"It's all about the billing and never about the patient."
— Patient review on LocalityBiz"There is no communication between staff and patients. They are unprofessional from the providers down."
— Patient review on Birdeye"The staff at the Wynn was incredible... The care I received was amazing from admission to release."
— Patient testimonial on MVHS websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MVHS East Utica Medical Office Welcomes New Primary Care Physician - Mohawk Valley Health System — Nov 3, 2025
- Select MVHS Medical Offices Offering Extended Hours and Walk-in Appointments - Mohawk Valley Health System — Oct 21, 2025
- Vanessa S. Prilutskiy, PA - Mohawk Valley Health System — Mar 11, 2026
- MVHS Welcomes New Nurse Practitioner to Waterville Medical Office - Mohawk Valley Health System — Mar 20, 2026
- Growth, leadership change shape pivotal year for MVHS | News | romesentinel.com — Mar 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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