Upstate Family Health Center
Primary Care • Utica, NY • Since 2016
About
Upstate Family Health Center, Inc. is a nonprofit, licensed health care provider offering family health services to all ages in the Mohawk Valley, based in Utica, NY (HQ: 1001 Noyes St, Utica). Founded in 2016, it operates as a 501(c)(3) Article 28 health center with four offices across the region, including locations in Utica and Rome. The center focuses on general family health care and is part of the hospitals/health care industry. Contact: 315-624-9470. Website: upstatefamilyhealthcenter.org.
Clinic Type
Primary Care
Address
1001 Noyes St, Utica, NY 13502
Phone
315-624-9470
admin@ufhcinc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
Sliding fee scale based on eligibility; assistance in finding best payment method; sliding fee/discount program available
sliding fee scale based on eligibility, methods to pay (not specified)
Languages Spoken
—
FAQs
What insurance plans are accepted?
Medicaid, Managed Medicaid (Fidelis, Blue Options, United Health Care), Child & Family Plus Plans, Medicare, and most private insurance.
Is there a sliding fee scale?
Yes, there is a sliding fee scale/community discount based on eligibility.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US Clinic Finder: 3.2 out of 5 stars (160 reviews)
Patients praise
- Attentive and friendly providers
- Personalized, human-centered care approach
- Minimal waiting times observed by some patients
Common complaints
- Difficulty reaching the office via phone
- Outsourced answering service issues
- Reduced quality of care over time
- Challenges with prescription refill timeliness and mental health medication policies
"Honestly,it took me many years with other doctors & NP's... This clinic is awesome, no long wait in waiting room,staff is cool& I finally found the health care provider I've been looking for!!"
— LocalityBiz reviewer"The quality of care at this facility has steadily gone down over the past two years. This office currently does not have a phone service that is able to connect to the actual office."
— LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Health Services - Upstate Family Health Center — Jul 2, 2026
- Primary Care - Upstate Family Health Center — Jul 3, 2026
- Referrals - Upstate Family Health Center — Jul 5, 2026
- Preventative Services - Upstate Family Health Center — Jul 2, 2026
- Our Providers - Upstate Family Health Center — Jul 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Utica
Summary: Mohawk Valley Health System (MVHS) is a nonprofit healthcare system based in Utica, NY (HQ: 111 Hospital Drive). Founded in 2014, MVHS operates as the parent organization for the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County. It runs a 15-location MVHS Medical Group offering comprehensive primary and specialty care across central New York, including primary care and women’s/children’s health, plus services in cardiology, orthopedic and neurological surgery, cancer care, and more. MVHS emphasizes patient-centered care, community programs, and education/career opportunities in health care. Contact: 315-624-6000. Locations include multiple Utica addresses (e.g., 1676 Bennett St; 111 Hospital Drive; 1656 Champlin Ave).
Slocum-Dickson Medical Group is a physician-owned, multi-specialty medical practice founded in 1938 and headquartered in New Hartford, NY (U.S.). It operates 5 offices, including locations in Utica and New Hartford, and employs over 100 providers with around 500 staff, delivering patient-centered, physician-directed care across multiple specialties. Key details: - Type: Privately held, physician-owned medical group - Services: Multi-specialty medical practice with primary care and family medicine among its offerings - Locations: 5 offices across New Hartford and Utica, NY - Contact: Main line (315) 798-1500 - Website: sdmg.com If your interest is specifically primary care and family practice within the Utica area, Slocum-Dickson provides physician-led, primary care services as part of its multi-specialty network.
Comparing your options?
See other primary care clinics in Utica, or search the full directory by insurance, ratings, and more.