Arkansas Family Clinic | Van Buren Osteopathic Physicians
Family Medicine • Van Buren, AR
About
Pointer Trail Family Clinic, PLLC is a small osteopathic medical practice based in Van Buren, Arkansas, with two offices in the area. It operates as a single-physician (osteopathic) clinic offering comprehensive medical services. Key details: - Location: Van Buren, Arkansas (two offices: HQ at 710 Jenny Wren, and 109 Pointer Trl W, Van Buren, AR 72956) - Focus: Osteopathic physician-led family medicine with comprehensive services - Workforce: 1 employee (specialist level), indicating a small practice - Contact: 479-922-2227 / 479-922-2222; email tdillard@coxbusiness.net - Online presence: website pointertrailclinic.com; modest web traffic with high US concentration - Industry codes: SIC 07/074; NAICS 62/621 - LinkedIn: linkedin.com/company/pointer-trail-family-clinic-pllc If your goal is an Arkansas family clinic with osteopathic physicians in Van Buren, Pointer Trail Family Clinic fits as a small, locally focused option. For patient-focused care details, consider calling to confirm hours and services.
Clinic Type
Family Medicine
Address
109 W. Pointer Trail, Van Buren, AR 72956
Phone
479-922-2222
tdillard@coxbusiness.net
Opening Hours
Monday-Friday: 8:30 a.m.-5 p.m.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Languages Spoken
FAQs
Do you accept new patients?
Accepting New Patients
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Pointer Trail Family Clinic (Arkansas Family Clinic / Van Buren Osteopathic Physicians site shown as pointertrailclinic.com): 3.8/5 (average Google rating) (64 Google reviews)
- Mercy Clinic Family Medicine - Van Buren (context in Van Buren reviews; not the same provider): 3.4/5 (41 reviews)
- Dr. Carolyn M. Dillard, DO (practices at Pointer Trail Family Clinic): 3.4 (average rating on Vitals) (Ratings shown but review count not clearly stated in the snippet)
- Dr. Robert R. Baker, DO (locality listing; not clearly the same as Arkansas Family Clinic): Multiple reviews shown including 1-star and 5-star; no single aggregate rating shown (Not provided)
Patients praise
- Some patients praise specific clinicians and staff as knowledgeable, caring, and thorough
- Positive comments mention prompt call-backs/communication and feeling confident in care
- Some reviews describe office/nursing staff as professional and kind
Common complaints
- Complaints about rude or unprofessional front-desk/office staff
- Reports of long wait times and delays before the doctor arrives
- Concerns about staff communication/handling of messages and overall patient experience
- Reports related to not being seen due to payment/financial issues and staff being snarky
""Doctor Dillard and Heather are great people... A few of the nurses are nice but the ladies in the office up front are very rude... if I don’t have the money to be seen I can’t be seen at the time.""
— Pointer Trail Family Clinic reviews reposted on localitybiz.com / Health Insight 2019 page""I absolutely love everything and everyone at Pointer Trail Family Clinic! ... She is the best, she listens and is very thorough!""
— localitybiz.com Pointer Trail Family Clinic page""The most rude, crude staff I have ever seen! When you have an appointment you wait at least an hour...""
— Vitals.com review snippet for Dr. Carolyn M. Dillard, DOSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Van Buren ‘med-spa’ staying open, clinic to close; physician Jeff Hamby continues work 131 miles away in De Queen | Northwest Arkansas Democrat-Gazette — Jan 18, 2026
- Northwest Arkansas-based Community Clinic aims to acquire multiple Baptist Health-Fort Smith clinics | Northwest Arkansas Democrat-Gazette — Jun 30, 2026
- Springdale-based company planning to acquire Baptist Health Family Clinics in 4 cities — Jun 30, 2026
- Mercy Clinic expands to support growing patient needs, future physicians | Northwest Arkansas Democrat-Gazette — Mar 16, 2026
- Community Clinic plans River Valley clinic buy from Baptist Health — Jun 30, 2026
Information sourced from the clinic's website as of July 10, 2026.
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