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Clinic Type

Family Medicine

Address

2800 Fayetteville Road, Van Buren, AR 72956

Phone

(479) 314-4000

Email

disabilityaccommodations@mercy.net

Opening Hours

M-F 7:00 a.m. – 5:30 p.m. Sat 8:00 a.m. – 12:00 p.m. (Phone hours extended to 5:30 p.m. for non-medical needs)

Services Offered

  • Primary care
  • Sports and occupational physicals
  • General medical evaluations and wellness exams
  • Flu shots and immunizations
  • Diagnosis and treatment of adult and pediatric conditions
  • Treatment of minor illnesses and injuries (sprains, strains, fractures)
  • MyMercy patient app
  • Extended phone hours
  • Electronic health records for patients

Insurance & Payment

Languages Spoken

FAQs

Walk-In Hours

Need care now? We offer walk-in hours for all patients: Monday, Tuesday, Thursday and Friday: 8 a.m. - 3:30 p.m. No appointment needed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.4 out of 5 stars (41 reviews)
  • Healthgrades: 1 star (1 review)
  • Facebook: 82% recommend (7 reviews)

Patients praise

  • friendly and caring staff
  • straightforward and professional doctors
  • highly rated providers for specific doctors

Common complaints

  • incompetent staff
  • long wait times
  • failure to return calls
  • rushed appointments

"Dr. Gonzales is wonderful as is everyone there!"

Birdeye

"Always a friendly an caring staff."

Birdeye

"This Medical Office is horrible. The staff is incompetent. They Never return calls, over booked and understaffed."

Healthgrades

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Pointer Trail Family Clinic, PLLC is a small osteopathic medical practice based in Van Buren, Arkansas, with two offices in the area. It operates as a single-physician (osteopathic) clinic offering comprehensive medical services. Key details: - Location: Van Buren, Arkansas (two offices: HQ at 710 Jenny Wren, and 109 Pointer Trl W, Van Buren, AR 72956) - Focus: Osteopathic physician-led family medicine with comprehensive services - Workforce: 1 employee (specialist level), indicating a small practice - Contact: 479-922-2227 / 479-922-2222; email tdillard@coxbusiness.net - Online presence: website pointertrailclinic.com; modest web traffic with high US concentration - Industry codes: SIC 07/074; NAICS 62/621 - LinkedIn: linkedin.com/company/pointer-trail-family-clinic-pllc If your goal is an Arkansas family clinic with osteopathic physicians in Van Buren, Pointer Trail Family Clinic fits as a small, locally focused option. For patient-focused care details, consider calling to confirm hours and services.

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