Primary Care in Waco, TX | Baylor Scott & White Health
Family Medicine • Waco, TX • Multiple in Waco area (e.g., Hewitt, Waco, Hillcrest, etc.) locations
Clinic Type
Family Medicine
Address
Locations in Waco, TX (multiple clinics)
Phone
254.420.5000
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (Schedule a virtual care appointment)
Services Offered
Insurance & Payment
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Cash, Credit/debit cards, Insurance billed, Financing available? (not specified)
Languages Spoken
Current Offers
New patient specials — Not specified
FAQs
What is family medicine?
Family medicine focuses on comprehensive care for individuals and families across all ages.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 4.9/5 based on 251 reviews (Dr. Adam Jantz, MD) (251)
- Healthgrades: 5.0/5 based on 325 reviews (Dr. James Graham Jr, MD) (325)
- Birdeye: 3.8/5 based on 209 reviews (209)
- Healthgrades: 5.0/5 based on 200 reviews (Dr. Calvin Bradley, MD) (200)
- Solv: 4.8/5 average rating (64 patients (Urgent Care+))
Patients praise
- High patient satisfaction ratings for many individual family medicine physicians in Waco
- Convenience and ease of scheduling appointments, including online early check-in for urgent care
- Friendly and caring staff interactions reported by many patients
- Competent and knowledgeable providers in urgent care settings
Common complaints
- Reports of medical negligence and malpractice lawsuits regarding patient deaths at Baylor Scott & White Medical Center-Hillcrest
- Occasional patient complaints regarding pharmacy prescription scheduling issues
- Some patient preferences for physician availability over nurse practitioners in urgent care settings
"It was an easy process as the online early check in and appointment setting made it really convenient!! Staff was really nice and helpful and I was seen pretty quickly."
— Solv review for Baylor Scott & White Urgent Care+"I think you all should have a doctor on call not a nurse practitioner. When I asked her about doctors she stated this who you got. I didn't like the answer and I wasn't trying to belittle her just think it should be a doctor there also"
— Solv review for Baylor Scott & White Urgent Care+Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sarah Archer, PA - General Practice Physician Assistant in Waco, TX | Healthgrades — Feb 16, 2026
- Deborah McCoy, FNP - Family Medicine Specialist in Waco, TX | Healthgrades — Sep 11, 2025
- Dr. Sherry Spacek-Llanas, MD - Family Medicine Physician in Waco, TX | Healthgrades — Feb 12, 2026
- Dr. Jonathan Willis, MD - Family Medicine Physician in Waco, TX | Healthgrades — Mar 5, 2026
- Dr. William Hinds, MD - Family Medicine Physician in Waco, TX | Healthgrades — Jan 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Waco
Waco Family Medicine is a nonprofit primary care organization founded in 1969 to expand access to affordable health care for underserved residents in McLennan and Bell Counties, Texas. It operates 14 offices across Texas (primarily in Waco and Temple) and runs a Family Medicine Residency Program to train physicians in compassionate, culturally sensitive care. The organization focuses on high-quality, comprehensive primary care and serves both insured and uninsured patients. Headquarters are in Waco, TX, with a broader mission to improve health outcomes and support community economic development. Contact: info@wacofamilymedicine.org; main phone numbers include (254) 313-5437 and (254) 313-4123.
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