Kaiser Permanente Wailuku Medical Office
Internal Medicine • Wailuku, HI
Clinic Type
Internal Medicine
Address
80 Mahalani St, Wailuku, HI 96793
Phone
808-643-7979
directoryupdate-hi@kp.org
Opening Hours
Hours not specified; facility appears to have some service hours referenced as ... m. to 5 (incomplete in provided text)
Emergency Care
Emergency is not available at this location; Emergency Care available at Maui Memorial Medical Center
Services Offered
Insurance & Payment
Plans accepted at this facility
Languages Spoken
—
FAQs
What are your hours?
Monday through Friday, 8 a.m. to 5 p.m. (Hours for individual services may differ)
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps (Kaiser Permanente Wailuku Medical Office): 3.2/5
- Apple Maps (Kaiser Permanente Maui Lani Medical Office): 3.7/5 (16 reviews)
Patients praise
- Attentive and skilled medical staff
- Efficient and timely service for routine appointments and lab work
- Clean and well-maintained facility with ample parking
- Positive experiences with specific providers noted for being prompt and helpful
Common complaints
- Billing discrepancies and issues with overcharging
- Difficulty reaching the grievance/billing department to resolve disputes
- Frustration with appointment scheduling and administrative coordination between clinics
- Perceived lack of empathy or flexibility from front-desk staff during urgent situations
"Yeah I was angry at how easily they just told me to come back in two hours, as if my time was worth nothing. Very disappointed with Kaiser!"
— LocalityBiz Review"Terrible experience. Got quoted for my elective procedure BEFORE scheduling appt. Was overcharged by 50% AFTER procedure... It has been over 11 weeks and they keep billing me."
— USCompanies Review"The service here is pretty fast & on time. My appointment was at 10:40, the doctor got me in and out by 10:55! Pharmacy was fast too."
— Yelp Review (Kaiser Permanente Maui Lani)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Inspiring the Next Generation of Health Care Professionals | Kaiser Permanente — Apr 16, 2026
- Expanding Access to Care in West Maui | Kaiser Permanente — Jul 8, 2026
- Kaiser Permanente offers student health care programs | News, Sports, Jobs - Maui News — Apr 22, 2026
- Kaiser Permanente Hawaiʻi is opening doors for local students to explore careers in health care : Maui Now — Feb 13, 2026
- Kaiser Permanente releases Maui pharmacy closure details ahead of Monday strike : Maui Now — Jan 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Wailuku
Maui Medical Group is a private, multi-specialty health care provider serving Maui, Hawaii. Founded in 1961 and headquartered in Wailuku, it operates four offices across Maui (Kahului, Kihei, Lahaina, Pukalani, and Wailuku) with about 50 employees and roughly $44.4 million in annual revenue. The group accepts most insurance plans and offers a range of medical services through its clinics. Main contact: patientadvocate@mauimedical.com. Key locations: 2180 Main St, Wailuku, HI 96793 (HQ). Phone numbers include several local lines for patient support.
Malama I Ke Ola Health Center is a nonprofit Federally Qualified Health Center based in Wailuku, Hawaii. It provides comprehensive primary care across medical, dental, behavioral health, and prenatal services, with a focus on culturally sensitive care regardless of ability to pay. The center operates three Maui clinics (two in Wailuku, one in Lahaina) and employs 100+ staff/providers. Services emphasize team-based care, patient-centered medical home, trauma-informed care, and integrated behavioral health with primary care. It has served Maui since 1993, with a large portion of patients at or below 200% of the federal poverty level. Main contact: 1-808-871-7772. Address: 1881 Nani Street, Wailuku, HI 96793. Aliases: Community Clinic of Maui, Mālama I Ke Ola Health Center.
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