Maui Medical Group | Health Care Practitioners Serving Maui, HI
Internal Medicine • Wailuku, HI • Since 1961
About
Maui Medical Group is a private, multi-specialty health care provider serving Maui, Hawaii. Founded in 1961 and headquartered in Wailuku, it operates four offices across Maui (Kahului, Kihei, Lahaina, Pukalani, and Wailuku) with about 50 employees and roughly $44.4 million in annual revenue. The group accepts most insurance plans and offers a range of medical services through its clinics. Main contact: patientadvocate@mauimedical.com. Key locations: 2180 Main St, Wailuku, HI 96793 (HQ). Phone numbers include several local lines for patient support.
Clinic Type
Internal Medicine
Address
Maui Medical Group (Internal Medicine clinic) on Maui, HI
Phone
Please Call (808) 249-8080 to Schedule an Appointment
privacyofficer@mauimedical.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
—
Technology & Equipment
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp and MapQuest: Approximately 2.0 to 3.0 out of 5 stars (based on aggregated third-party platforms) (Varies significantly by platform, ranging from dozens to nearly 100 reviews per site)
Patients praise
- Specific staff members praised for being professional, patient, and helpful
- Some patients appreciate the long-standing service history and comprehensive multi-specialty offerings
- Positive experiences with specific diagnostic procedures and clinical staff
Common complaints
- Difficulty scheduling appointments and navigating the phone/automated systems
- Long wait times for appointments and during office visits
- Staff customer service perceived as rude, unhelpful, or dismissive
- Concerns regarding inconsistent care, doctor bedside manner, and lack of continuity in provider access
"The service from this clinic sucks. Leave a message, no call back. Try to make an appointment, sorry call back tomorrow. Call back tomorrow, no appointments available."
— Patient review regarding Dr. Erik L. Russell/Clinic via Vitals"All I can say is IVY at the front desk is amazing! Her customer service is on point! When your stressed out and just want things to go smoothly and in a timely manner you don’t want rude people making it worse!"
— Patient review via UnilocalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kaiser Permanente welcomes 5 new physicians to Maui Lani : Maui Now — Oct 1, 2025
- Kaiser Permanente and Maui Health come together to expand access to care in West Maui : Maui Now — Jul 1, 2026
- Kaiser Permanente welcomes 5 new physicians to Maui Lani | Hawaii Maui Region — Oct 2, 2025
- Kaiser, Maui Health, announce site for new Lahaina Clinic | Honolulu Star-Advertiser — Jul 1, 2026
- Inspiring the Next Generation of Health Care Professionals | Kaiser Permanente — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Wailuku
Malama I Ke Ola Health Center is a nonprofit Federally Qualified Health Center based in Wailuku, Hawaii. It provides comprehensive primary care across medical, dental, behavioral health, and prenatal services, with a focus on culturally sensitive care regardless of ability to pay. The center operates three Maui clinics (two in Wailuku, one in Lahaina) and employs 100+ staff/providers. Services emphasize team-based care, patient-centered medical home, trauma-informed care, and integrated behavioral health with primary care. It has served Maui since 1993, with a large portion of patients at or below 200% of the federal poverty level. Main contact: 1-808-871-7772. Address: 1881 Nani Street, Wailuku, HI 96793. Aliases: Community Clinic of Maui, Mālama I Ke Ola Health Center.
Comparing your options?
See other internal medicine clinics in Wailuku, or search the full directory by insurance, ratings, and more.