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Otolaryngology (ENT) - East Hawaii Health

Otolaryngology • Wailuku, HI

About

Summary: - The page describes PUNA COMMUNITY MEDICAL CENTER, which is part of East Hawaii Health Clinic network serving Pahoa, Hawaii. - It lists primary and urgent care services across multiple specialties (but the ENT/Otolaryngology focus is not specified as a dedicated ENT department on this page). - Key details: two Hawaii locations (Pahoa), contact numbers, headquarters in Pahoa, and basic company data (NAICS 62, 621; SIC 80, 801). - Notable absence: no explicit ENT/Otolaryngology department or otolaryngology-specific services mentioned on this page. If you’re seeking Otolaryngology (ENT) services in East Hawaii, this page confirms the network exists but does not confirm an ENT specialty; you may want to contact the listed numbers or visit the homepage for confirmation of ENT coverage or affiliated ENT providers.

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Clinic Type

Otolaryngology

Address

1285 Wainuenue Avenue, Second Floor, Hilo, Hawaii 96720

Phone

(808) 932-3940 (Option #2)

Email

EHICredentialing@hhsc.org

Opening Hours

M-F 7:30 AM - 4:00 PM (subject to Federal and Hawai’i state holidays)

Website

https://www.easthawaiihealthclinics.org/otolaryngology/

Services Offered

Tonsillectomy and adenoidectomy surgeries (for all ages!)
Endoscopic sinus surgery
Ear surgery to include endoscopic ear surgery
Surgical procedures for obstructive sleep apnea to include hypoglossal nerve stimulator implantation
Testing and treatment of benign/malignant lesions of the head and neck
Septorhinoplasty and other procedures for functional nasal disorders
Procedures for voice/swallowing disorders
Allergy Testing Services for environmental allergies

Team

Lovina Sabnani — DO
Mark Sakai — MD
Hannah Moore — PA-C

Insurance & Payment

—

Languages Spoken

English

FAQs

What are the ENT services offered?

Tonsillectomy and adenoidectomy surgeries (for all ages!), Endoscopic sinus surgery, Ear surgery to include endoscopic ear surgery, Surgical procedures for obstructive sleep apnea including hypoglossal nerve stimulator implantation, Testing and treatment of benign/malignant lesions of the head and neck, Septorhinoplasty and other procedures for functional nasal disorders, Procedures for voice/swallowing disorders, Allergy Testing Services for environmental allergies.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

US News (Dr. David S. Crow): 4/5 (based on 19 reviews) (19 reviews)
Vitals (Dr. David S. Crow): 3.7/5 (11 reviews)
WebMD (Dr. Stephen Sussman): 5/5 (8 ratings)
Healthgrades (Dr. Stephen Sussman): 4.5/5 (11 reviews)
Healthgrades (Dr. Marc Rosenthal): 3.2/5 (26 reviews)
Healthgrades (Dr. Andrew Don): 3.4/5 (10 reviews)

Patients praise

Physicians described as skilled, professional, and knowledgeable
Positive surgical outcomes reported for procedures like FESS, thyroidectomy, and vocal cord surgery
Appreciation for having specialized care available on Maui
Some staff noted as warm, personable, and caring

Common complaints

Reports of rude staff or physician behavior in some instances
Concerns regarding office environment cleanliness
Long wait times and difficulty scheduling appointments due to provider shortages
Inconsistent satisfaction ratings across different physicians

"He really went above and beyond, and I'm so grateful to him!"

— Patient review of Dr. David Crow

"Dr. Sussman is a fine doctor and I highly recommend him. He is prompt, polite, highly trained, quaint sense of humor, and very professional."

— Patient review of Dr. Stephen Sussman

"I’m shocked to see other people’s reviews but in my honest opinion Dr. Rosenthaw is one of THEE BEST doctors on Maui and his staff is so friendly."

— Patient review of Dr. Marc Rosenthal

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].