Maui Medical Group | Health Care Practitioners Serving Maui, HI
Primary Care • Wailuku, HI • Since 1961
About
Maui Medical Group is a private, multi-specialty health care provider serving Maui, Hawaii. Founded in 1961 and headquartered in Wailuku, it operates four offices across Maui (Kahului, Kihei, Lahaina, Pukalani, and Wailuku) with about 50 employees and roughly $44.4 million in annual revenue. The group accepts most insurance plans and offers a range of medical services through its clinics. Main contact: patientadvocate@mauimedical.com. Key locations: 2180 Main St, Wailuku, HI 96793 (HQ). Phone numbers include several local lines for patient support.
Clinic Type
Primary Care
Address
2180 Main St., Wailuku, Hawaii 96793, US
Phone
(808) 249-8080
privacyofficer@mauimedical.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What is Maui Medical Group?
A group of Maui physicians providing coordinated medical care across specialties.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (referenced via MapQuest): 3.0 out of 5 stars (aggregate across multiple reviews) (18 reviews mentioned in one context)
- Vitals: 3.8 out of 5 stars (for individual provider Dr. Erik L. Russell) (11 reviews mentioned)
Patients praise
- instances of kind and professional nursing or administrative staff interactions
- some patients report satisfaction with specific, long-term provider relationships
- favorable internal employee environment and teamwork culture
Common complaints
- difficulties with appointment scheduling and phone system responsiveness
- long wait times and perceived lack of availability
- dissatisfaction with bedside manner and perceived arrogance or impatience of some providers
- concerns regarding billing communication and clinical practices like medication management
"The nurses were wonderful and kind... However the doctor was extremely arrogant and cruel."
— Yelp/MapQuest review"While the medical personnel are mostly acceptable, their robotic phone answering system is a convoluted nightmare."
— Yelp/MapQuest review"The service from this clinic sucks. Leave a message, no call back. Try to make an appointment, sorry call back tomorrow."
— Vitals review for a clinic providerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kaiser Permanente welcomes 5 new physicians to Maui Lani : Maui Now — Oct 1, 2025
- Kaiser Permanente and Maui Health come together to expand access to care in West Maui : Maui Now — Jul 1, 2026
- Kaiser Permanente welcomes 5 new physicians to Maui Lani | Hawaii Maui Region — Oct 2, 2025
- Kaiser, Maui Health, announce site for new Lahaina Clinic | Honolulu Star-Advertiser — Jul 1, 2026
- Inspiring the Next Generation of Health Care Professionals | Kaiser Permanente — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Wailuku
Malama I Ke Ola Health Center is a nonprofit Federally Qualified Health Center (FQHC) based in Wailuku, Maui. It delivers comprehensive primary care, dental, behavioral health, and prenatal services across three Maui clinics (two in Wailuku, one in Lahaina). The center emphasizes culturally sensitive, patient-centered care and trauma-informed, team-based approaches, with services available to all regardless of ability to pay. It operates with 100+ professionals, focusing on integrated care, outreach, and supportive programs such as substance use treatment and telehealth. Contact: 1-808-871-7772. Locations: 1881 Nani Street, Wailuku, HI 96793 (HQ) and a second Wailuku site.
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