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About

Ali'i Health Center is a nonprofit hospital and primary care provider in Kailua-Kona, Hawaii, collaborating with Kona Community Hospital. Its listed services focus on primary care and specialty care, with a general emphasis on compassionate, patient-centered care. The center operates three US offices (Kailua-Kona area) and has a small staff (7 employees) with diverse departments, including Medical, Finance, and Operations. There is no specific mention of urology services or an Ambulatory Surgery Center in Waimea on the provided page. If you are specifically seeking Urology services or an Ambulatory Surgery Center in Waimea affiliated with Ali'i Health Center, this page does not confirm those offerings. For definitive details, contact the center directly at their listed phone number or marketing email.

Clinic Type

Urology

Address

78-6831 ALII DR; Kailua Kona, Hawaii 96740, us

Phone

18087478321

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology

Team

  • Dr. Joe Miller, board-certified urologist with military and civilian leadership roles including Department Head and Chief of Surgery — board-certified urologist
  • Dr. Palmgren, graduated from the University of South Alabama College of Medicine in 2003; former Chief of Urology at Samaritan Health Systems; specializes in UroLift; performs nephrectomies, cancer, prostate, stone disease, bladder cancer, incontinence; enquiries about general urology cases — Urology Department lead
  • Dr. Christopher R. Porter, MD, MD; University of Michigan; Rush University; Brown; Fellowship in Urologic Oncology at Memorial Sloan Kettering — Clinical Professor of Urology at the University of Washington; Director of Urologic Oncology and Fellowship Director in Urologic Oncology at VMFH; Medical Director for Research for VMFH
  • Lexie Pratt, Physician Assistant; focuses on rural underserved communities; currently practicing in Urology at Ali’i Health Center — PA-C in Urology
  • Lindsie Rogers, special interests in general urology, hormone optimization, sexual medicine, women’s health, men’s health, cancer survivorship; trained across multiple specialties — Board-Certified Physician Assistant in Urology

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 1/5 (single review on WebMD) (1)
  • Yelp: Not specified (aggregate score not provided) (51)

Patients praise

  • Attentive, professional, and reassuring care from clinical providers and doctors
  • Wide selection of available healthcare specialties and services
  • Effective and specialized surgical procedures available in urology

Common complaints

  • Significant difficulties with phone communication and appointment scheduling
  • Reports of unprofessional or rude administrative staff interactions
  • Perceived lack of follow-up on messages and insurance matters

"Extremely rude staff and nightmare of a clinic. There’s no communication between staff and doctors. I had to call literally 10! times and nobody cares to help."

LocalityBiz

"Several patients praise the attentive care provided by Dr. Edwin Heard, noting his professionalism and reassurance during visits."

Wheree

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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