Urology - East Hawaii Health
Urology • Waimea, HI • 1 location (Urology Clinic at 1285 Waianuenue Ave, Hilo) locations
About
Summary: The East Hawaii Health Clinic network, including Puna Community Medical Center (Pahoa) and its partner sites, provides comprehensive primary and urgent care across multiple specialties. While the Puna center lists urology among its broad services, there is no specific mention of a Waimea location or a dedicated urology department at a Waimea site in the provided content. If you’re seeking urology services specifically in Waimea, you may want to contact East Hawaii Health Clinic’s Pahoa offices or check if there’s a Waimea-based facility in their network, using the main contact numbers or the homepage for the most current locations and specialties. Key details: - Puna Community Medical Center is part of East Hawaii Health Clinic, focused in Pahoa, Hawaii. - Services listed include primary care and a wide range of specialties, with no explicit Waimea or dedicated Waimea urology listing in the provided material. - Headquarters: Pahoa, HI. Main contact numbers: (808) 965-2313, (808) 932-3880, (808) 930-6001. - Websites and social: easthawaiihealthclinics.org; LinkedIn page available. If you want, I can check for current Waimea-specific urology options or nearest urology providers within East Hawaii Health Clinic.
Clinic Type
Urology
Address
1285 Waianuenue Avenue, Second Floor, Hilo, Hawaii 96720
Phone
(808) 932-3940
EHICredentialing@hhsc.org
Opening Hours
M-F 7:30 AM – 4:00 PM (Hours may vary with holidays)
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Phone/referral process for primary care referrals
Languages Spoken
—
Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Richard Stack): 5.0/5.0 (1)
- WebMD (Dr. Lyric Santiago): 4.0/5.0 (9)
- Healthgrades (Dr. Vincent Ortolano): 3.3/5.0 (35)
Patients praise
- Knowledgeable and professional medical staff
- Caring bedside manner
- Successful diagnosis and surgical outcomes
- Clear explanations of conditions and treatments
Common complaints
- Long wait times for appointments and clinical visits
- Difficulty establishing new patient care
- Staff communication and appointment scheduling issues
- Perceived rudeness from some medical providers
"She’s excellent, knowledgeable, explains well and caring. Her office staff and nurses reflect their leader. I had a complicated problem that ended with surgery. Dr. Santiago was superb."
— WebMD review for Dr. Lyric Santiago"Professional, Understanding and patient. Working with Dr. Stack for over 8 years, hands down he is awesome and funny. He makes you feel comfortable and will answer any questions you have."
— WebMD review for Dr. Richard StackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Waimea
Island Urology: Home Waimea - Company: Island Urology Oahu LLC (also known as Island Urology Oahu, Urologic Surgeons of Hawaii) - Location: Honolulu, Hawaii (HQ at 1329 Lusitana St, Ste 602, Honolulu, HI 96813) - Overview: Private urology practice with multiple Hawaii locations (4 offices noted, all in the U.S.) - Size & Structure: Approximately 2 employees; revenue around $2.67 million - Contact: Phone (808) 536-2306 - Industry codes: SIC 80, 801; NAICS 62, 621 Note: The provided information lists the company as based in Honolulu with multiple Hawaii addresses; there is no specific reference to a Waimea home/office location within the top highlights. If you’re seeking a Waimea-specific urology home page or clinic, you may want to verify current local offices or contact the main number for the exact address.
Ali'i Health Center is a nonprofit hospital and primary care provider in Kailua-Kona, Hawaii, collaborating with Kona Community Hospital. Its listed services focus on primary care and specialty care, with a general emphasis on compassionate, patient-centered care. The center operates three US offices (Kailua-Kona area) and has a small staff (7 employees) with diverse departments, including Medical, Finance, and Operations. There is no specific mention of urology services or an Ambulatory Surgery Center in Waimea on the provided page. If you are specifically seeking Urology services or an Ambulatory Surgery Center in Waimea affiliated with Ali'i Health Center, this page does not confirm those offerings. For definitive details, contact the center directly at their listed phone number or marketing email.
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