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Clinic Type

Urgent Care

Address

Duke Health Heritage, 3000 Rogers Rd Suite 100, Wake Forest, NC 27587-5745

Phone

919-385-1630

Email

DHLNFinancialassist@duke.edu

Opening Hours

Clinic Hours (Reservations May Be Required After 7 PM)

Telehealth

Yes – Duke Virtual Primary and Urgent Care Visits Available

Services Offered

  • Urgent Care
  • Walk-in clinic
  • On-site lab work
  • X-ray imaging
  • Virtual visits
  • My Duke Health portal
  • Interpreter services
  • Free Wi-Fi
  • Accessibility services

Technology & Equipment

  • My Duke Health
  • Duke Virtual Urgent Care
  • On-site lab
  • X-ray imaging
  • Video-remote interpretation

Insurance & Payment

  • Aetna
  • Ambetter
  • Blue Cross Blue Shield
  • BlueCare
  • Medicare
  • Cigna
  • UnitedHealthcare
  • Truven/Health Net
  • Humana
  • Aetna/CVS Health
  • Blue Advantage

Duke Health contracts with most major health insurance carriers and transplant networks; verify with insurer prior to visit

Insurance, Self-pay, Financial assistance available (see note), Financial assistance available

Languages Spoken

  • English
  • Interpreter services available (free)
  • Video-remote interpretation available

FAQs

What services does this urgent care offer?

Urgent care services including treatment of minor injuries and illnesses, on-site lab work and X-rays, and virtual/online options.

What are the clinic hours?

Mon-Sun 8:00 am-8:00 pm (Reservations may be required after 7 PM).

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 3.4/5 stars (127 reviews)
  • Apple Maps: 4.3/5 stars (13 reviews)

Patients praise

  • professional and kind staff
  • efficient and quick service
  • clean and spacious facility
  • attentive and compassionate care

Common complaints

  • concerns over post-visit support and follow-up communication

"Very good experience, everybody was very professional and kind, not a long wait and I felt like I received very good care. Highly recommend this location!"

Yelp

"They worked quickly to get us in, even when they were close to leaving for the day when they saw the severity. Super kind and gentle"

Apple Maps (Janice C.)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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