Find Urgent Care Near You
Urgent Care • Wake Forest, NC • Multiple locations in Winston-Salem and the Triad; Kernersville location open 24/7 locations
Clinic Type
Urgent Care
Address
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Phone
8887169253
MedicalRecordsROI@advocatehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Telehealth options available via Atrium Health Wake Forest Baptist
Emergency Care
Emergency care available; 911 and nearest ER recommended in emergencies
Services Offered
Team
Insurance & Payment
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Insurance coverage varies; call Customer Service Center at 877-938-7497 for questions
Languages Spoken
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FAQs
What should I do in a medical emergency?
Call 911 or visit the nearest emergency room right away.
What is considered a medical emergency?
Stroke symptoms, chest pain, difficulty breathing, loss of consciousness and severe injury.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SolvHealth: 2.5/5 (6 (on Solv))
- Aggregated review data: 4.7/5 (1,087)
Patients praise
- Friendly, welcoming, and professional staff
- Thorough and knowledgeable providers
- Clean and modern facilities (in some locations)
- Efficient appointment booking and prompt service (specifically at WakeMed MyCare 365)
- Compassionate, attentive care and good listening skills
Common complaints
- Long wait times
- Unprofessional staff or poor bedside manner
- Concerns about cleanliness and facility hygiene
- Administrative issues, such as poor communication and handling of medical records
- Difficulty with insurance or billing procedures for chronic care
"The unprofessional girl at the front desk turned my very sick 9 yr old grandson away... SHAME ON THEM"
— SolvHealth review of Heritage Urgent & Primary Care"I was put in a dirty room... I was expected to receive an injection that had fallen in the floor right in front of me."
— LocalityBiz review of Heritage Urgent & Primary Care"The staff were absolutely incredible, the facilities were new and fresh, and my visit was treated with respect and kindness."
— Toprated Business review of WakeMed MyCare 365Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care in Hanes Square, Winston - Salem, NC | Novant Health - GoHealth Urgent Care — Jul 12, 2026
- Novant Health-GoHealth Urgent Care, Winston Salem - Urgent Care in Winston-Salem, NC 27103 | Solv — Jul 8, 2026
- Triad health leaders stress urgent care for faster, non-emergency treatment amid flu season demand | wfmynews2.com — Jan 14, 2026
- Moses Cone Medcenter of High Point - Urgent Care in High Point, NC 27265 | Solv — Feb 2, 2026
- Stay safe this sick season: Ways you can help prevent the spread of illness | Atrium Health Wake Forest Baptist — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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