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About

Contra Costa ENT (Contra Costa Ear, Nose & Throat) is an ENT-focused medical group in Walnut Creek, CA, with offices in Walnut Creek, Concord, and Brentwood. They specialize in otolaryngology and head & neck surgery, offering treatments for ear/hearing, nose and sinus, snoring and sleep apnea, voice, and facial plastics, plus pediatric ENT and cancer care. The practice is staffed by board-certified ENT physicians (Dr. Wenokur, Dr. Ford, Dr. Loos) and operates five locations in the broader Bay Area, including their Walnut Creek HQ at 2121 Ygnacio Valley Rd. Key details: - Headquarters: Walnut Creek, CA - Services: ENT, sinusitis, sleep apnea, hearing/ear disorders, voice, head & neck, facial plastics - Locations: 5 offices (including Walnut Creek HQ and Concord) - Contact: ccentforms@bassmedicalgroup.com; phone numbers listed on site - Website: contracostaent.com If you’re specifically looking for ENT services in Walnut Creek, Contra Costa ENT is the local option with multiple related services and a presence in nearby Concord as well.

Clinic Type

Ear, Nose, and Throat (ENT)

Address

Pleasant Hill Office, 400 Taylor Blvd, Suite 303, Pleasant Hill, CA 94523; Walnut Creek Office, 365 Lennon Lane, Suite 280, Walnut Creek, CA 94598; San Ramon Office, 5201 Norris Canyon Road, Suite 330, San Ramon, CA 94583; Brentwood Office, 6600 Lone Tree Way, Brentwood, CA 94513

Phone

(925) 685-7400

Email

CCENTForms@bassmedicalgroup.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Ear, Nose and Throat
  • Allergy & Sinus (inferred from ear-nose-and-throat page)
  • Hearing/Audio (earhearing)
  • Voice disorders (voice)
  • Head and neck surgery (head-and-neck)
  • Facial plastics (facial-plastics)
  • Snoring and sleep apnea (snoring-and-sleep-apnea)
  • Hearing tests/amenities (ear/hearing)
  • Patient handouts (handouts)
  • Patient forms (forms)

Team

  • Randall K. Wenokur, MD, MD — ENT
  • Lloyd C. Ford, MD, MD — ENT
  • Benjamin M. Loos, MD — ENT
  • Joshua K. Au, MD, MD — ENT

Insurance & Payment

Languages Spoken

Current Offers

New Patient Offer — null

FAQs

What is the email for new patient forms?

New Patients ONLY Email forms to CCENTForms@bassmedicalgroup.com

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, Yelp, Zocdoc, US News Health, Vitals, and Birdeye.: Individual doctors (e.g., Dr. Fong, Dr. Chin, Dr. Mascarinas, Dr. Adad, Dr. Daamen) often receive high ratings, frequently around 5/5 stars on various physician platforms. (Individual ratings are often based on a small number of reviews (e.g., 1 to 12). Hospital-based departments may have higher aggregate volume (e.g., 48 reviews).)

Patients praise

  • Many individual ENT specialists in Walnut Creek receive high ratings for clinical expertise, bedside manner, and thorough examinations
  • Patients appreciate doctors who are good listeners, take-charge, and explain conditions clearly
  • Several practitioners are highly recommended by patients for their compassion and medical skill

Common complaints

  • Difficulties with administrative staff, including poor organization, unprofessionalism, and scheduling issues
  • Perceived lack of follow-up or poor communication after appointments or procedures
  • Concerns regarding billing practices and high costs for brief visits
  • Inconsistent patient experiences and long wait times

"His office is even more pathetic and totally unorganized. Forget about any proper follow ups or getting your records back."

Healthgrades/Birdeye reviewer regarding Dr. Timothy A. Scott

"Started immunotherapy and this is the 3RD TIME IN TWO WEEKS that I get a call the day of my appointment that the doctor is not in - receptionists are snarky if you ask for help and unorganized."

Yelp/Mapquest reviewer regarding Diablo Valley ENT

"No nonsense Doctor. Appreciated his candor and medical skills!"

Healthgrades reviewer regarding Dr. Basil Adad

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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