Psychiatry/Mental Health at Walnut Creek Medical Center
Mental Health Services • Walnut Creek, CA
Clinic Type
Mental Health Services
Address
710 S Broadway, 3rd Floor, Suite 300, Walnut Creek, CA 94596
Phone
925-295-4145
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Opening Hours
Appointments/Office hours: Monday–Thursday 7:00 a.m.–8:00 p.m.; Friday 7:00 a.m.–5:30 p.m. After-hours advice/appointments/cancellations/information/prescription refills: Monday–Friday 8:30 a.m.–5:30 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the telephone numbers for general inquiries or after-hours assistance?
- Main contact: 1-800-464-4000 (toll free). After-hours guidance: 1-800-464-4000 (toll free) or TTY 711.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 1.8/5 stars (8 reviews (aggregate))
- Unilocal: 1/5 stars (1 relevant review (of 9 total for location))
Patients praise
- Some providers are described as excellent, good listeners, and empathetic
- Patients appreciate providers who are open to discussing medication alternatives and tools for self-management
- Professional and knowledgeable care from specific individual psychiatrists
Common complaints
- Difficulty scheduling appointments and long hold times on the phone
- Frustration with mandatory, disorganized group therapy sessions instead of individual therapy
- Dissatisfaction with the frequency of appointments and recurring cancellations
- Complaints regarding dismissive or impersonal care from some providers
"Call in holding time is too long. We keep calling and no one answers... sent to the voicemail, only to be told that the mailbox is full."
— Birdeye Review"I feel steamrolled in every session. I’m trying to deal with serious issues and all she wants to focus on is sleep and exercise... Truly horrendous."
— WebMD Patient Review for Dr. Aiying Xiao"Dr Menon in Walnut Creek is an excellent Adolescent Psychiatrist. Great listener, transparent about her thinking regarding medical options."
— Berkeley Parents Network RecommendationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Asma Hashmi, MD, Psychiatrist | Walnut Creek, CA | WebMD — Jan 8, 2026
- Xiu Lowe, MD - Psychiatrist in California - LifeStance Health — Apr 13, 2026
- Dr. Zainab Al-Dhaher, MD - Child & Adolescent Psychiatrist in Walnut Creek, CA | Healthgrades — Jun 2, 2026
- Dorothy Moore, DNP, PMHNP - LifeStance Health — Apr 13, 2026
- Cindy Bolter, MSN, PMHNP - LifeStance Health — Apr 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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