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Clinic Type

Mental Health Services

Address

2255 Ygnacio Valley Rd suite w, Walnut Creek, CA 94598, USA

Phone

1-925-406-3208

Email

info@elliementalhealth.com

Opening Hours

Mon-Sun: 7AM to 7PM

Services Offered

Insurance & Payment

  • Aetna
  • Cigna (General therapy only)
  • Magellan (General therapy only)
  • Medicare
  • Optum
  • Cash Pay

Currently accepting: Aetna, Cash Pay, Cigna (General therapy only), Magellan (General therapy only), Medicare, Optum

Cash Pay, Insurance, Medicare, Medicaid, Self-pay, Cash, Credit/Debit

Languages Spoken

FAQs

What are the clinic hours?

Mon-Sun: 7AM to 7PM.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Mindpath Health): 4.2/5 (158)
  • Birdeye (Optimal Minds Neuropsychology): 1.0/5 (1)
  • Birdeye (Kaiser Permanente): 1.8/5 (8)
  • Top Sober House (Ellie Mental Health): 5.0/5 (3)

Patients praise

  • Compassionate and professional therapists/providers
  • Personalized and patient-centered treatment approaches
  • Helpful support staff at specific locations
  • Effective symptom management for anxiety, depression, and trauma
  • Ease of use for specific telehealth services

Common complaints

  • Difficulties reaching staff or receiving return calls
  • Administrative issues including rigid cancellation/rescheduling fee policies
  • Frustration with organizational communication and use of third-party answering services
  • Dissatisfaction with forced group therapy sessions rather than individual care
  • Long wait times and accessibility issues

"Amen Clinics is by far the most impressive, patient centered clinic I have had the privilege of being in contact with. They truly care about the patients they serve and are committed to getting to the root of each issue."

TrustReviewers

"DO NOT USE this group their existing policy places a significant emphasis on a $100 rescheduling fee, even when clients have valid reasons for needing to change their appointments... the organization does not values the well-being of its clients."

Birdeye

"Was interested in getting meds to help with overwhelming anxiety, but was told I had to do online educational group first... Total waste of a year."

Birdeye

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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