Transportation services (nonemergency) | Washington State ...
Non-emergency Medical Transport • Washington, GA
Clinic Type
Non-emergency Medical Transport
Address
—
Phone
509-534-9760
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What transportation services are covered?
Nonemergency transportation to and from covered health care services through transportation brokers for eligible clients (Apple Health/Medicaid and other state-funded programs with transportation benefits).
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WA State Health Care Authority (HCA) / News Media Reports: Not rated on standardized scales; reports indicate failure to meet internal call answering goals (within 5 minutes). (Multiple complaints documented through legislative reports and news investigations regarding service reliability.)
Patients praise
- Some drivers described as professional and caring
- Community-based volunteer programs fill critical gaps for seniors and disabled residents
- Successful advocacy and emergency funding interventions help maintain vital services
Common complaints
- Long wait times at call centers and difficulty reaching dispatchers
- Missed appointments and delayed services due to administrative or staffing failures
- Systemic challenges regarding funding and ability to hire/retain qualified staff
- Inadequate coordination for patients with specific mobility needs like wheelchair access
"It’s a very beneficial program, but it does need some reorganization in its dispatch."
— Medicaid patient and user of non-emergency transportation in King/Snohomish County"The Washington State NEMT (WANEMT) system challenges are directly related to funding... creating a gradual erosion in service."
— WA State Health Care Authority (HCA) 2024 Legislative ReportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Chapter 182-546 WAC: - | WA.gov — Apr 7, 2026
- Introduction to Non-Emergency Medical Transportation in Washington — Jul 24, 2025
- Transportation - Community Health Plan of Washington — Mar 31, 2026
- Downstream Transportation Impacts of Medicaid Cuts & Changes — Jul 17, 2025
- How to Start an NEMT Business in Washington: Regulations — Jul 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More non-emergency medical transport clinics in Washington
Medstar Transportation is a privately held non-emergency medical transportation provider based in Yakima, Washington, offering wheelchair-accessible rides and on-demand, 24/7 medical transportation services in the Pacific Northwest since 1984. They serve as a transportation contractor for cities, transit agencies, and social service organizations, aiming to ensure transportation equality across Washington State. Key details: headquarter in Yakima, 3 U.S. offices, services include non-emergency medical transportation (NEMT), ADA paratransit, microtransit, and accessible rides. Contact: hello@gomedstar.com | 1-800-236-2011.
See all non-emergency medical transport clinics in Washington →
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other non-emergency medical transport clinics in Washington, or search the full directory by insurance, ratings, and more.