Addiction Treatment Services - Waterbury HEALTH
Addiction Treatment • Waterbury, CT • Since 1890 • 1 (UConn Health Community Network within Waterbury Health system) locations
About
Waterbury Hospital, part of the Waterbury HEALTH network and Yale New Haven Health System, is a nonprofit, full-service hospital founded in 1890 and based in Waterbury, CT. It offers a broad range of services including cardiology, surgery (including robotic), primary care, family birthing, pediatrics, oncology, neurology, orthopedics, urology, pulmonary and critical care, as well as specialized centers. The hospital emphasizes patient-centered, high-quality care in a comfortable environment and operates within a healthcare system that extends to multiple Connecticut locations and international affiliations. It is a recognized regional provider with strong community ties and a focus on comprehensive health services, though there is no specific mention of addiction treatment services in the provided materials. If you need addiction treatment specifically, you may want to contact the hospital directly or check their behavioral health/psychiatry or substance use disorder programs on their site.
Clinic Type
Addiction Treatment
Address
64 Robbins Street, Waterbury, CT 06708, US
Phone
(203) 573-7500
OCRComplaint@hhs.gov
Opening Hours
Admissions Monday through Friday between 8:00 am and 12:00 pm
Services Offered
Team
Insurance & Payment
Accepts most commercial insurances, Medicare, Medicaid (Title XIX), and State Assistance (SAGA)
Languages Spoken
—
FAQs
What are the Open Access Admissions hours?
For new patients seeking treatment for addiction, no appointment is necessary. Admissions take place Monday through Friday between 8:00 am and 12:00 pm.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- AddictionHelplineAmerica/Recovery.com: 3.6/5 (17 reviews (aggregated data))
- Birdeye: Not explicitly stated as an average, but contains highly critical feedback (321 (General hospital/health center reviews))
Patients praise
- Access to specialized addiction treatment, including detox and medication-assisted options
- Documented high general satisfaction rates in state-reported quality metrics (e.g., 89% in specific periods)
- Multidisciplinary approach integrating treatment for co-occurring mental health conditions
Common complaints
- Reports of unprofessional or uncaring staff interactions
- Concerns regarding cleanliness and facility environment
- Complaints about poor communication and lack of information provided to patients
- Reports of long wait times and perceived lack of urgency for patient needs
"Behavioral Health was a nightmare. The nurses were uncaring. Therapy was non productive. The surroundings were dirty."
— Yelp Review for Waterbury Hospital Psychiatric Center"This place will let u die while u wait. No type of compassion. There’s a bunch of nurses joking around in the hallway, while I’m here feeling like I’m dying!"
— Birdeye Review for Waterbury Hospital Health CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Addiction Resources - Waterbury, CT — Aug 21, 2025
- IOP Waterbury CT | Intensive Outpatient | Waterview BH — Mar 30, 2026
- [PDF] and substance abuse services for adults - Beacon Falls — Dec 15, 2025
- Drug Rehab Waterbury, CT - High Watch Recovery Center — Aug 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
More addiction treatment clinics in Waterbury
Summary: - Organization: Midwestern Connecticut Council of Alcoholism (MCCA), a nonprofit provider of substance use and mental health treatment. - Services: Inpatient, residential, and outpatient treatment; withdrawal management; detox and evaluation; addiction treatment and related services (including gambling resource outreach, family services, and employee assistance programs). - Reach: Serves the greater Danbury area with multiple locations and over 5,000 clients served annually; serves Connecticut statewide and parts of New York (Westchester/Putnam). - Locations: Headquarters in Danbury, CT (38 Old Ridgebury Rd, Danbury 06810) plus additional sites in Derby, New Haven, New Milford, Bridgeport, Waterbury, Torrington, and Sharon. - Relevance to Waterbury: While headquartered in Danbury, MCCA operates in Connecticut with outpatient/center services that may include Waterbury-area access through state-wide outreach and partnerships; no Waterbury-specific address listed. - Status notes: Recent staffing change includes a departure in outpatient services leadership (May 2026). If you’re specifically seeking Waterbury-based outpatient addiction treatment, MCCA is a statewide provider with multiple CT locations, but this page lists Danbury and other CT offices rather than a Waterbury address. Consider contacting MCCA directly to confirm Waterbury availability and scheduling for outpatient programs.
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