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Clinic Type

Addiction Treatment

Address

Waterbury, Connecticut (Waterbury area)

Phone

203-756-8021

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 4.0/5 (31)
  • Google: 2.9/5 (30)
  • Recovered Trustscore: 4.24/5 (Not explicitly stated)
  • Google/Rehab.com: 3.07/5 (15)

Patients praise

  • supportive and caring individual staff members
  • helpful resources for recovery and mindset changes
  • accessible services and convenient location

Common complaints

  • unprofessional or dismissive staff
  • poor communication and administrative issues (e.g., billing, scheduling, discharge)
  • lack of personalized or effective therapy/treatment plans
  • perceived neglect or indifference to patient well-being
  • concerns regarding facility environment and quality of care

"The employees at MCCA are wonderful. For this to be my first experience, they made me feel comfortable. All of them made my experience there go pretty smooth. Mike was an amazing counselor!"

MCCA - Waterbury Outpatient Clinic review

"In the beginning all they want to do is 'help' you, but then a year goes by and you're nothing more than a number to them... it makes me wonder who they're REALLY trying to help!"

Connecticut Counseling Centers Inc review

"I was ghosted by 2 different therapists... and I was told the other day that my psychiatrist discharged me without my knowledge or consent."

WCT Behavioral Health & Medication Management review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More addiction treatment clinics in Waterbury

Waterbury, CT·Addiction Treatment

Summary: - Organization: Midwestern Connecticut Council of Alcoholism (MCCA), a nonprofit provider of substance use and mental health treatment. - Services: Inpatient, residential, and outpatient treatment; withdrawal management; detox and evaluation; addiction treatment and related services (including gambling resource outreach, family services, and employee assistance programs). - Reach: Serves the greater Danbury area with multiple locations and over 5,000 clients served annually; serves Connecticut statewide and parts of New York (Westchester/Putnam). - Locations: Headquarters in Danbury, CT (38 Old Ridgebury Rd, Danbury 06810) plus additional sites in Derby, New Haven, New Milford, Bridgeport, Waterbury, Torrington, and Sharon. - Relevance to Waterbury: While headquartered in Danbury, MCCA operates in Connecticut with outpatient/center services that may include Waterbury-area access through state-wide outreach and partnerships; no Waterbury-specific address listed. - Status notes: Recent staffing change includes a departure in outpatient services leadership (May 2026). If you’re specifically seeking Waterbury-based outpatient addiction treatment, MCCA is a statewide provider with multiple CT locations, but this page lists Danbury and other CT offices rather than a Waterbury address. Consider contacting MCCA directly to confirm Waterbury availability and scheduling for outpatient programs.

VerifiedOnline bookingSince 1972
Waterbury, CT·Addiction Treatment

Waterbury Hospital, part of the Waterbury HEALTH network and Yale New Haven Health System, is a nonprofit, full-service hospital founded in 1890 and based in Waterbury, CT. It offers a broad range of services including cardiology, surgery (including robotic), primary care, family birthing, pediatrics, oncology, neurology, orthopedics, urology, pulmonary and critical care, as well as specialized centers. The hospital emphasizes patient-centered, high-quality care in a comfortable environment and operates within a healthcare system that extends to multiple Connecticut locations and international affiliations. It is a recognized regional provider with strong community ties and a focus on comprehensive health services, though there is no specific mention of addiction treatment services in the provided materials. If you need addiction treatment specifically, you may want to contact the hospital directly or check their behavioral health/psychiatry or substance use disorder programs on their site.

VerifiedOnline bookingSince 1890

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