Family Health & Wellness Center | Complete Healthcare in ...
Behavioral Health • Waterbury, CT
Clinic Type
Behavioral Health
Address
Family Health & Wellness Center, Wheeler Health
Phone
8607933500
kkinch@wheelerhealth.org
Opening Hours
Monday–Friday 9:00 AM–3:30 PM (walk-in and scheduled evaluations)
Telehealth
Telehealth services referenced (Patients/Telehealth link)
Services Offered
Team
Insurance & Payment
Medicaid, Medicare, and commercial health insurance welcome. No patient will be denied health care services due to an individual’s inability to pay for services.
Languages Spoken
—
Current Offers
Primary care and behavioral health evaluations for NEW patients
FAQs
What services are offered at the Behavioral Health clinic?
Individual, family, and group treatment; therapy; coping tools; medication when needed; MAT options.
Walk in or schedule primary care and behavioral health evaluations.
Walk in or schedule primary care and behavioral health evaluations. Monday to Friday - 9:00 AM–3:30 PM
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD, Network of Care CT: No official aggregate rating available (Not publicly stated)
Patients praise
- Staff described as kind and helpful by some patients
- Patients report smooth experiences
Common complaints
- Reports of rude staff interactions
- Concerns regarding counseling professionalism
"I enjoy coming there. The staff is great and kind. And they are very helpful. My son looks forward to coming. Always a pleasant and smooth experience."
— Wheeler Health patient testimonial"The IOP counselor, Priscilla, was rude to our son and did not show up to different appointments..."
— Yelp review for Wheeler Clinic (Waterbury)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Waterbury
Wellmore Behavioral Health is a nonprofit mental health and substance use treatment provider serving the Greater Waterbury area, including Waterbury and surrounding communities. Key details: - Established in 1951; headquartered in Waterbury, CT - About 300 employees across 12 sites; roughly 15,000 clients served annually - Services adults, children, adolescents, and families; accepts multiple insurances - 6 offices listed in Waterbury, CT (main HQ at 141 East Main Street, 4th Floor) - Industry: Mental Health Care; NAICS 62 / 621; SIC 80 / 809 - Contact: main phones 203-574-9000 and 203-756-7287 - Website: wellmore.org If you’re seeking local behavioral health resources in Greater Waterbury, Wellmore provides comprehensive services across a 49-town region with multiple locations in Waterbury.
Summary: WCMHN (Western Connecticut Mental Health Network) is Connecticut’s Region 5 lead mental health authority, coordinating clinical, fiscal, and administrative oversight for contracted and state-operated services. It operates with three state-operated Local Mental Health Authorities in Waterbury, Danbury, and Torrington, partnering to provide local clinical services. Deborah Lawrence, MA, LPC, serves as CEO of WCMHN, which serves 44 towns in Region 5 and aims to deliver high-quality, evidence-based, trauma-informed, recovery-oriented, culturally competent, and person-centered mental health and substance use services. The network is headquartered in Torrington, CT, and reports a small workforce (5 employees) with a broader system role in the CT DMHAS framework. For Waterbury-specific services, WCMHN collaborates with the Waterbury Local Mental Health Authority as part of Region 5. If you’re seeking Waterbury-based programs or referrals, contact the WCMHN portal or the CT DMHAS region 5 structure for local outpatient and supportive services.
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