Wellmore Behavioral Health | Greater Waterbury Area
Behavioral Health • Waterbury, CT • Since 1951
About
Wellmore Behavioral Health is a nonprofit mental health and substance use treatment provider serving the Greater Waterbury area, including Waterbury and surrounding communities. Key details: - Established in 1951; headquartered in Waterbury, CT - About 300 employees across 12 sites; roughly 15,000 clients served annually - Services adults, children, adolescents, and families; accepts multiple insurances - 6 offices listed in Waterbury, CT (main HQ at 141 East Main Street, 4th Floor) - Industry: Mental Health Care; NAICS 62 / 621; SIC 80 / 809 - Contact: main phones 203-574-9000 and 203-756-7287 - Website: wellmore.org If you’re seeking local behavioral health resources in Greater Waterbury, Wellmore provides comprehensive services across a 49-town region with multiple locations in Waterbury.
Clinic Type
Behavioral Health
Address
141 East Main Street, 4th Floor, Waterbury, CT 06702, US
Phone
203-574-9000
admin@wellmore.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Insurance & Payment
Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.07/5 (15)
- USCompanies.net: 1/5 (1)
- ProjectKnow / Rehabs.com / DrugAbuse.com / Alcohol.org: 2.7/5 (2)
Patients praise
- Positive feedback regarding specific program managers and second-shift staff
Common complaints
- Reports of rude or unhelpful reception staff regarding customer service skills
- Concerns regarding staff inexperience
- Mixed ratings on accommodations and amenities
"The receptionists for the adult services are very rude. I only wanted to know what programs Wellmore offer. The receptionist was very rude and she sound annoyed by my questions. Wellmore needs to re-evaluate the staff they have answering there phones. They have no customer services skills."
— USCompanies.net"Program Manager and 2nd shift staff were a strength but Inexperience was a weakness. Take an active part in seeking additional treatment"
— ProjectKnow / Rehabs.com / DrugAbuse.com / Alcohol.orgSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- WELLMORE AND THE VILLAGE FOR FAMILIES & CHILDREN ANNOUNCE PLANNED MERGER — Mar 27, 2026
- 'Couches and conversations:' How urgent crisis centers are helping address rising mental health struggles - CT Insider — Oct 21, 2025
- Merged Behavioral Health Service Providers Will Serve 30,000 Families In 100 CT Communities, Officials Say | CT News Junkie — Jul 1, 2026
- Wellmore and The Village for Families & Children Announce Planned Merger — MetroHartford Alliance — Apr 1, 2026
- 2 of Connecticut’s top behavioral health organizations are ‘combining forces’ this summer | fox61.com — Mar 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Waterbury
Summary: WCMHN (Western Connecticut Mental Health Network) is Connecticut’s Region 5 lead mental health authority, coordinating clinical, fiscal, and administrative oversight for contracted and state-operated services. It operates with three state-operated Local Mental Health Authorities in Waterbury, Danbury, and Torrington, partnering to provide local clinical services. Deborah Lawrence, MA, LPC, serves as CEO of WCMHN, which serves 44 towns in Region 5 and aims to deliver high-quality, evidence-based, trauma-informed, recovery-oriented, culturally competent, and person-centered mental health and substance use services. The network is headquartered in Torrington, CT, and reports a small workforce (5 employees) with a broader system role in the CT DMHAS framework. For Waterbury-specific services, WCMHN collaborates with the Waterbury Local Mental Health Authority as part of Region 5. If you’re seeking Waterbury-based programs or referrals, contact the WCMHN portal or the CT DMHAS region 5 structure for local outpatient and supportive services.
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