Primary Care Doctors in Waterbury, CT | Now Accepting ...
Primary Care • Waterbury, CT
Clinic Type
Primary Care
Address
Waterbury, CT (Greater Waterbury area)
Phone
(203) 488-7228, Ext. 276
dmontesi@pactmd.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
Please contact our office to confirm your coverage before your visit.
Languages Spoken
—
Current Offers
Accepting new patients at Waterbury
FAQs
What services do PACT primary care doctors in Waterbury provide?
Our doctors offer annual wellness exams, chronic condition management, preventive screenings, immunizations, and same-day visits for acute illnesses or injuries.
Are new patients currently accepted at the Waterbury office?
Yes. Our Waterbury primary care providers are now welcoming new patients. You can schedule online or call our office for assistance.
Can my PACT primary care doctor refer me to specialists?
Yes
Does PACT accept insurance at the Waterbury location?
We accept most major insurance plans. Please contact the office to confirm coverage.
How often should I see my primary care provider?
We recommend an annual check-up for preventive care, or more frequent visits if you’re managing a chronic condition.
Do PACT accept insurance at the Waterbury location?
We accept most major insurance plans. Please contact our office to confirm your coverage before your visit.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trinity Health / Ratings.MD (Robin McCormack): 4.9 out of 5
- Oak Street Health (Robin Allen): Not explicitly provided, but referenced 33 ratings (33 ratings)
- Healthgrades (Stephen Spear): 5.0 out of 5 (6 ratings)
- Healthgrades (Kathleen Burlison): 3.9 out of 5 (10 ratings)
Patients praise
- Knowledgeable and thorough care provided by some clinicians
- Good listening skills and attentive interaction
- Professional demeanor from some staff and providers
- Successful and timely medical follow-ups for some patients
Common complaints
- Issues with appointment scheduling and constant cancellations
- Poor communication and difficulty reaching staff/getting return calls
- Reports of disrespectful or unprofessional attitudes from providers and staff
- Perceived lack of compassion or interest in patient needs
- Administrative inefficiencies such as failing to process referrals
"Constantly cancels appointments and can’t manage appointments scheduled with months only to have them cancelled a few days ahead of... impossible to constantly reschedule."
— Healthgrades (Patient review for Kathleen Burlison)"This is the absolute worst office I’ve ever been to!! They do not return calls, they do not send over referrals. You have to call multiple times to get them to do anything."
— LocalityBiz (Patient review for Saint Mary's Family Health Center)"She's so polite and professional!!! Knowledgeable and attentive. Good listener and always addresses any concerns."
— Trinity Health (Patient review for Robin McCormack)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Philip A. Mongelluzzo, MD - Internal Medicine Physician in Waterbury, CT — May 14, 2026
- Dr. Fabiola A. Mieses Pun, MD - Internal Medicine Physician in Waterbury, CT — May 14, 2026
- Dr. Kathleen P. Burlison, MD - Internal Medicine Physician in Waterbury, CT — May 14, 2026
- Dr. Carolina I. Borz Baba, MD - Internal Medicine Physician in Waterbury, CT — May 14, 2026
- Dr. Ralph V. Tremaglio, MD - Internal Medicine Physician in Waterbury, CT — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Waterbury
Waterbury Hospital (Waterbury Health) is a nonprofit, part of the UConn Health Community Network and formerly connected to Yale New Haven Health System. Key points: - Location/Scope: Based in Waterbury, CT, with 6 office locations in the region (including Southbury, Middlebury, and Waterbury). - Services: Comprehensive acute and preventive care across primary care, cardiovascular, surgery, pediatrics, orthopedics, neurology, pulmonary, endocrinology, urology, cancer care, and other specialty services. Notable offerings include primary care, family birthing, robotic surgery, regional sleep center, and care across multiple disciplines. - Network/Affiliations: Part of UConn Health Community Network; formerly under Yale New Haven Health System. - Status/Details: Nonprofit hospital, established 1890; mission centered on compassionate, high-quality health care close to home. - Contact/Access: Main campus at 64 Robbins Street, Waterbury, CT 06708; main phone 203-573-6000. Primary care services are accessible through the Waterbury Health network as part of the regional care continuum. If you’re specifically seeking Primary Care in Waterbury, Waterbury Health offers primary care practices within its network, supported by hospital-level resources and affiliated specialty care. For precise PCP locations, schedules, and appointment options, visit waterburyhospital.org or contact the main line.
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