Digestive Health Services – Waterford - Lawrence + Memorial Hospital
Gastroenterology • Waterford, CT
About
Digestive Health Services at Lawrence + Memorial Hospital (Waterford) - Lawrence + Memorial Hospital is a nonprofit, not-for-profit general acute-care hospital based in New London, CT, affiliated with Yale New Haven Health System. - Services: outpatient services, same-day surgery, and a broad range of diagnostic and therapeutic capabilities, including imaging and interventional radiology. - Service area: primary coverage along the Connecticut shoreline, with a regional footprint that includes eastern Connecticut and nearby areas, serving a population of about 180,000 (up to 250,000 in summer). - Facilities and staff: licensed for 280 beds; over 2,400 staff and professionals across medical, surgical, pediatric, rehab, psychiatric, and obstetrical care. - Contact/locations: headquarters and main campus at 365 Montauk Avenue, New London, CT 06320; multiple offices in the area. Note: The provided page highlights general hospital capabilities and regional service areas rather than a specific Waterford site or distinctly named “Digestive Health Services – Waterford.” If you need exact digestive health services available in Waterford or a dedicated Waterford location, I can extract or search for that detailed information.
Clinic Type
Gastroenterology
Address
196 Parkway South Suite 201 Waterford, CT 06385
Phone
877-925-3637 (YALE-MDS)
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Opening Hours
Mon-Fri 8 am - 4:30 pm; Tue 8 am - 4:30 pm; Wed 8 am - 4:30 pm; Thu 8 am - 4:30 pm; Fri 8 am - 4:30 pm
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What conditions do you treat?
Colorectal diseases, hernias, and related digestive health conditions; comprehensive treatment plans with gastroenterologists and referring providers.
What services are offered at Yale New Haven Health’s Digestive Health Center in Waterford?
Specialized programs include colorectal, bariatric, hernia and minimally invasive surgery; treatment of colon, rectum and anus conditions; collaboration with gastroenterologists for comprehensive treatment plans.
What conditions do the surgeons treat?
Colon and rectal diseases, hernias, and related non-cancerous and cancerous conditions of the colon, rectum and anus.
Do you offer minimally invasive hernia repairs?
Yes, including robotic and laparoscopic approaches.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (Dr. John Frese): 2.8/5 (Vitals) (6 ratings with 2 written reviews)
- LocalityBiz (Connecticut GI): Mixed reviews (ranging from 1 to 5 stars) (Multiple user-submitted ratings)
Patients praise
- Professional and knowledgeable medical care from certain physicians and practitioners
- Patients appreciating empathetic, caring, and attentive bedside manner from specific staff members
- Convenient and efficient scheduling for some patients
- Appreciation for clear explanations and personalized attention from nurse practitioners and physician assistants
Common complaints
- Reports of rude, dismissive, or unprofessional conduct by some office staff and providers
- Concerns regarding communication, follow-up, and efficiency in hospital administrative processes
- Individual accounts of poor patient-provider interaction, including feeling rushed or concerns about prescribed medication safety
- General frustrations with hospital-wide experiences, including wait times and patient relations responsiveness
"The Drs. And staff at CTGI are great! Compassionate and caring and understanding. They made my experience tolerable for procedures no one wants to have,but have to do."
— LocalityBiz user review"The worst office staff I've ever encountered. They threaten cajole, and insult patients. If the doctor is aware of this, then he obviously condones it... The doctor also rushed me during my visit."
— WebMD patient review (Dr. Mical Campbell)"helpful office staff but Dr. Tonya Hall is a very rude and dismissive provider. Talks down to patients."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Darrick K. Li, MD, PhD - Lawrence + Memorial Hospital — Feb 27, 2026
- Lauren Christensen, PA - Lawrence + Memorial Hospital — Oct 23, 2025
- CT GI – Coastal Digestive Care Center | CES - Consulting Engineering Services — Jul 28, 2025
- Jane P. Genido-Trujillo - Nurse Practitioner in Waterford, CT — May 14, 2026
- Advanced Practice Provider, NP or PA, Waterford, CT - LinkedIn — Jan 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Waterford
Connecticut GI is a gastroenterology practice with 28 care centers across Connecticut, including locations in and near Waterford. They offer comprehensive GI care (digestive and liver disorders) with board-certified gastroenterologists and advanced practitioners. Services cover abdominal pain, acid reflux, biliary/pancreatic disorders, small bowel disease, pelvic floor dysfunction, Barrett’s Esophagus, and more. The headquarters are in Rocky Hill, CT, and they operate multiple offices statewide to provide access to GI care. For Waterford-specific care, contact or visit Connecticut GI’s nearby Connecticut locations to verify exact access points and appointment options.
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