Gastroenterologist in Waterford, CT - Connecticut GI
Gastroenterology • Waterford, CT
About
Connecticut GI is a gastroenterology practice with 28 care centers across Connecticut, including locations in and near Waterford. They offer comprehensive GI care (digestive and liver disorders) with board-certified gastroenterologists and advanced practitioners. Services cover abdominal pain, acid reflux, biliary/pancreatic disorders, small bowel disease, pelvic floor dysfunction, Barrett’s Esophagus, and more. The headquarters are in Rocky Hill, CT, and they operate multiple offices statewide to provide access to GI care. For Waterford-specific care, contact or visit Connecticut GI’s nearby Connecticut locations to verify exact access points and appointment options.
Clinic Type
Gastroenterology
Address
5 Dayton Road, Suite 204, Waterford, CT 06385
Phone
860-442-0290
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Opening Hours
Monday – Friday 8:00AM – 5:00PM
Emergency Care
If you are a medical emergency, please call 9-1-1. This is intended for non-urgent requests only. Our office will handle non-emergency requests within 48 hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the office hours?
Monday – Friday 8:00AM – 5:00PM
Request An Appointment
This form is intended for non-urgent appointment requests only. Our office will handle non-emergency requests within 48 hours.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com (Dr. John Frese): 2.8 average rating (with 2 written reviews shown) (2 written reviews (6 ratings total shown))
- Trustindex.io (connecticutgi.org): 4.7
Patients praise
- Some reviewers describe the staff as friendly, knowledgeable, and helpful
- Multiple reviews mention doctors/clinicians being caring, thorough, attentive, and not rushing the patient
- Patients say they were able to get appointments (including last-minute) and that follow-up/communication felt efficient
Common complaints
- Complaints about rude/unhelpful front desk communication and poor customer service
- Some negative experiences describe a provider as dismissive/rude and focused on medication samples
- A Yelp reviewer says they received no response to multiple calls and suggests avoiding CT GI
"“The woman I spoke to on the phone was extremely rude and unhelpful… ‘that’s all we have.’ … offered no other solution.”"
— localitybiz.com review snippet for Connecticut GI: Waterford"“The entire staff was very friendly and knowledgeable. The nurse practitioners are some of the best I’ve seen.”"
— trustindex.io reviews for connecticutgi.org"“Avoid CT GI.”"
— yelp.com for Coastal Digestive Care Center (Waterford) review mentioning lack of responseSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CT GI – Coastal Digestive Care Center | CES - Consulting Engineering Services — Jul 28, 2025
- Dr. David N. Assis, MD - Gastroenterologist in New Haven, CT — May 14, 2026
- Jane P. Genido-Trujillo - Nurse Practitioner in Waterford, CT — May 14, 2026
- Dr. Juner M. Colina Biscotto, MD - Ophthalmologist in Waterford, CT — May 14, 2026
- Dr. Wenli Gao, MD - Danbury, CT - Breast Medical Oncology, Gastrointestinal Medical Oncology, Medical Oncology - Request Appointment — Dec 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Waterford
Digestive Health Services at Lawrence + Memorial Hospital (Waterford) - Lawrence + Memorial Hospital is a nonprofit, not-for-profit general acute-care hospital based in New London, CT, affiliated with Yale New Haven Health System. - Services: outpatient services, same-day surgery, and a broad range of diagnostic and therapeutic capabilities, including imaging and interventional radiology. - Service area: primary coverage along the Connecticut shoreline, with a regional footprint that includes eastern Connecticut and nearby areas, serving a population of about 180,000 (up to 250,000 in summer). - Facilities and staff: licensed for 280 beds; over 2,400 staff and professionals across medical, surgical, pediatric, rehab, psychiatric, and obstetrical care. - Contact/locations: headquarters and main campus at 365 Montauk Avenue, New London, CT 06320; multiple offices in the area. Note: The provided page highlights general hospital capabilities and regional service areas rather than a specific Waterford site or distinctly named “Digestive Health Services – Waterford.” If you need exact digestive health services available in Waterford or a dedicated Waterford location, I can extract or search for that detailed information.
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